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"Design is where science and art break even."
— Robin Mathew
The Graphic Designer will lead the design and creative direction for Juniper’s lifecycle and retention marketing. This includes designing data-driven campaigns and collaborating with various teams to ensure design excellence and brand consistency.
Responsibilities
- Designing data-driven lifecycle campaigns across email, SMS and digital channels
- Developing creative concepts that bring brand storytelling and patient empathy together
- Owning the design and delivery of high-performing CRM assets (emails, banners, motion graphics, etc.)
- Collaborating cross-functionally with marketing, brand and product teams to ensure design excellence and brand consistency
- Bringing fresh ideas to optimise creative performance using A/B testing and insights
- Maintaining design systems and templates to support scalability and efficiency
- Staying across industry trends in digital, email and retention design to keep Juniper looking ahead of the curve
Requirements
- 2-4 years of experience in digital, lifecycle or email design, preferably in a DTC business.
- Strong understanding of layout, typography, colour and imagery
- Proficiency in Figma
- Familiarity with HTML for email design (bonus points if you’ve worked in ESPs like Customer io, Braze or Iterable)
- Passion for health, wellness or beauty and a belief in making it more inclusive and accessible
- High attention to detail and an eye for clean, emotionally resonant design
- Collaborative mindset - you’re curious, open to feedback and eager to grow
- A portfolio that shows off your design craft, creativity, and digital know-how
Key Skills
- Proficiency in Figma
- Familiarity with HTML for email design
- High attention to detail
- Eye for clean, emotionally resonant design
- Collaborative mindset
Benefits
- A mission with meaning - help millions improve their long-term health
- A fast-moving, creative environment where design and storytelling actually matter
- Hybrid working – 3 days in our London office, 2 days from home
- Regular team socials, creative sessions, and cross-brand collaboration
- Opportunities to learn from world-class designers, marketers, and strategists across the Euc network
- Competitive salary, equity options, and benefits designed to help you thrive
About Careers At Eucalyptus
At Eucalyptus, we run a trusted group of digital healthcare clinics on our telehealth platform including Pilot (men’s health), Kin (fertility), Software (dermatology) and Juniper (weight loss and menopause). Our mission is to bring high-touch, high-quality healthcare to patients around the world by empowering practitioners with technology. Since 2019, we’ve facilitated over one million consultations across Australia, the UK and Germany. With every consult, we’re breaking down boundaries to better health by providing better access to care, stigma-free experiences, and continuous support. Our commitment to providing better patient experiences is matched by our stellar record of patient safety. To learn more about Eucalyptus, visit our website.
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