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"Design is where science and art break even."
— Robin Mathew
The Staff Product Designer will develop deep domain knowledge of the product area and collaborate with cross-functional teams to solve complex problems. They will design user experiences through research, ideation, and continuous feedback, while also mentoring junior team members.
Responsibilities
- Develop deep domain knowledge of your squad's product area and team up with your manager to solve the toughest problems.
- Design for you isn’t just pretty interfaces - you’ll spend a lot more time understanding the problem space through generative research, synthesizing insights, running ideation sessions/workshops to design a delightful customer experience.
- Minimize assumptions in your design process.
- Work with the PM to define your focus areas and contribute to the overall direction of your product area while measuring ongoing improvement.
- Get continuous feedback from the users through different stages of the problem solving process.
- Create simple, elegant solutions to complex interaction problems with high attention to details.
- Help facilitate cross-functional, collaborative workshops focused on achieving desired outcomes, such as generating ideas, soliciting feedback, or building consensus.
- Use and evolve our design system to design flows, prototypes, sketches, and high-fidelity visuals for your features.
- Think in terms of scalable systems, not just one-off solutions.
- Use a variety of metrics to evaluate and continuously improve the user experience.
- Continuously improve design processes, knowledge, and tools to measurably enhance productivity and product quality.
- Proactively drive cooperation within the design chapter & contribute to fostering collaboration with other departments.
- Regularly present your work to peers, stakeholders and leaders for review and feedback.
- Contribute to creative, supportive culture and mentor junior team members.
Requirements
- Preferably a Bachelor’s Degree in Fine Arts/Design/Marketing/Graphic Design, Visual Communication, Multimedia graphics.
- Minimum 5-6 years of full time UX & UI design experience in an agile consumer-focused, high-performance organization.
- An effective problem solver with experience in partnering with Product Managers to develop the strategy and rationale for features.
- Minimum 2-3 years of experience in interacting with users.
- Experience in organizing workshops/sessions with different stakeholders.
- Advanced knowledge of design and prototyping tools such as Sketch, Invision, Zeplin, etc.
- An outstanding portfolio, showcasing your thought process and an advanced understanding of user experience.
- A track record of shipping top-notch design, and an understanding of what details matter at each stage of the release cycle.
- Knowledge of validating hypotheses through qualitative and quantitative data.
- Deep thinker and natural communicator who clearly articulates design decisions and tells compelling stories that inspire action.
- Ability to manage multiple work streams in an agile, fast-paced, changing environment.
- Humble, curious and open-minded with a growth mindset who thrives on continuous feedback and learning.
Key Skills
- UX & UI design
- Agile environment
- User interaction
- Workshop organization
- Design and prototyping tools
- Portfolio showcasing
- User experience
- Feature strategy
- Hypothesis validation
- Design communication
- Work management
- Growth mindset
About Delivery Hero
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action, and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
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