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"Design is not for philosophy it's for life."
— Issey Miyake
Senior Product Designer - WorkHero
Workshop Venture Partners • Boston, United States of America 🇺🇸
Hybrid $120,000 - $160,000 Full-time Senior
WorkHero is hiring a Senior Product Designer to shape the future of their AI-powered back office platform, focusing on the HVAC industry.
Responsibilities
- Own the design process end-to-end—from customer research and problem definition through high-fidelity designs, prototyping, and iterative refinement based on user feedback
- Spend significant time with end-users (30%+ of your week)—conducting user research with contractors and office managers, observing their workflows, and deeply understanding the problems we're solving
- Design across our product surface area—creating intuitive experiences for our contractor-facing mobile app, internal tools for office managers, and AI-enabled workflow automation systems
- Shape product strategy and vision—partnering with the CEO and CTO to define what we build, why it matters, and how we prioritize, bringing a user-centered perspective to all product decisions
- Think through AI-enabled workflows—designing how AI agents and human expertise work together seamlessly, making automation feel reliable and trustworthy for non-technical users
- Establish design foundations—building design systems, interaction patterns, and quality standards that enable us to ship consistently great experiences as we grow
Requirements
- 4+ years of product design experience with a strong portfolio demonstrating end-to-end design work from research through shipped products
- Expertise in modern design tools (Figma, etc.) and ability to create high-fidelity designs, prototypes, and design systems
- Strong customer research and user understanding skills
- Product thinking and strategic sensibility
- Demonstrated Curiosity about AI
- Comfort designing for complexity
- Excellent communication and collaboration skills
- Comfort with ambiguity and early-stage environments
Benefits
- Competitive salary, meaningful equity, and full benefits
- Flexible, hybrid work environment
- A mission-driven team that values impact and integrity
About Workshop Venture Partners
WorkHero is building the AI-powered back office for the skilled trades, starting with the $50B+ HVAC industry.
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