Conversational Designer, AI

Design and scale AI-driven conversations that feel human, intuitive, and transformative for Assort Health's patient experience platform.

Responsibilities

• Design human-AI conversations — create dialogue flows, interaction patterns, and AI behaviors that map to real user workflows and goals.
• Conduct research and experimentation — run field studies, prototypes, and feedback loops to uncover effective patterns of human-AI collaboration.
• Translate insights into action — collaborate with Product, Engineering, and Customer Success to ensure AI experiences meet user needs and business objectives.
• Build scalable conversation frameworks — design reusable templates, playbooks, and guidelines for consistent, high-quality AI interactions.
• Advocate for users — champion clarity, empathy, and accessibility in every interaction to create trustworthy and enjoyable AI experiences.
• Influence AI strategy — provide actionable recommendations for AI deployment, feature development, and roadmap planning.

Requirements

• 4+ years of experience in UX design, conversation design, human-computer interaction, product design, applied research, or related fields.
• Ability to blend qualitative insight (user research, workflow mapping) with quantitative rigor (experiments, data analysis).
• Strong communication and collaboration skills — able to bridge technical, business, and user contexts.
• A builder’s mindset — experience helping design or scale new systems, workflows, or conversational products from scratch.
• Thrives in fast-moving, ambiguous environments and brings clarity to evolving challenges.
• Passion for healthcare innovation and improving patient or provider interactions.

Key Skills

• UX design
• conversation design
• human-computer interaction
• product design
• applied research
• HTML
• CSS3
• JavaScript
• React
• HCI
• Computer Science

Benefits

• Competitive Compensation – Including salary and employee stock options so you share in our success.
• Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
• Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.
• Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
• Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.
• Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
• Wellness Stipend – Your physical and mental well-being matters, and we’ve got a yearly stipend to prove it.
• 401(k) – Let us help you plan for the future. We’ve got you covered.