Grab logo

Lead Product Designer, CX

Grab β€’ Malaysia πŸ‡²πŸ‡Ύ

Onsite Full-time Lead

Lead Product Designer at Grab, responsible for designing user-centric solutions and enhancing the design system.

Responsibilities

  • Lead product design from early insight to final solutions β€” transforming ideas into clear, intuitive experiences that deliver real value to users and the business
  • Collaborate cross-functionally with product managers, engineers, researchers, and stakeholders to align on impactful, user-centric solutions that meet business goals
  • Drive product discovery by planning and conducting user research, synthesizing insights, and translating findings into actionable design opportunities
  • Support and enhance the design system by creating and documenting new components, refining existing ones, and ensuring consistency across products
  • Communicate your design work by presenting solutions, rationale, and processes clearly to team members and stakeholders, driving alignment and shared understanding across functions

Requirements

  • 6+ years of direct experience in product design
  • Portfolio of recent design work (at least 2 completed case studies in English)
  • User research: Experience conducting user research using diverse methods and translating findings into actionable product requirements or improvements
  • Strong understanding of user experience: Proven expertise in designing responsive interfaces, with a strong understanding of modern standards and front-end development principles
  • Eye for visual design: Hands-on experience creating intuitive, visually appealing user interfaces
  • Collaboration across teams: Demonstrated experience working across team boundaries with diverse stakeholders
  • Proficiency with modern design tools: Hands-on experience with tools like Figma and ProtoPie

Key Skills

  • User research
  • User experience design
  • Visual design
  • Collaboration across teams
  • Proficiency with modern design tools
  • Prototype and present design concepts to stakeholders

Benefits

  • Term Life Insurance and comprehensive Medical Insurance
  • GrabFlex benefits package
  • Parental and Birthday leave
  • Love-all-Serve-all (LASA) volunteering leave
  • Confidential Grabber Assistance Programme
  • FlexWork arrangements such as differentiated hours

About Grab

Grab is Southeast Asia's leading superapp, providing services from food delivery to transportation, with a focus on economic empowerment and a commitment to excellence, technology, and AI.

πŸ”” Never miss similar opportunities

Get notified when new product design jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.