Senior User Researcher I

Senior User Researcher to lead and take ownership of strategic and impactful research to drive enterprise design at Rubrik.

Responsibilities

• Champion End-to-End User Research: Drive the entire research lifecycle by defining, planning, and executing studies to build a deep, empathetic understanding of customer needs.
• Collaborate to Build a Strategic Roadmap: Work in close partnership with Rubrik’s Cloud Native Protection (CNP) design, development, and product teams to identify key research topics and build a research roadmap.
• Synthesize Data into Actionable Insights: Analyze and synthesize research findings into clear design and product recommendations.
• Execute with Methodological Rigor: Possess the ability to independently select the correct methodological framework for any given research question.
• Integrate AI into Workflows: Have experience with critically evaluating and incorporating AI into workflows.

Requirements

• A degree (B.A., B.S., M.S., Ph.D.) in Human Factors, Cognitive Psychology, HCI, or a related discipline, or equivalent demonstrated expertise in an applied UX research role.
• 5+ years of work experience conducting customer-centered research.
• End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting and analytical tools) across multiple product areas.
• Deep knowledge of user interface design, usability evaluation techniques, task analysis, and experimental design.
• Excellent communication skills, both written and verbal.
• Experience in enterprise or B2B software is a plus, but not required.
• A strong team player who enjoys working in international, cross-functional product teams and actively shaping product & UX strategies.
• Demonstrated ability to drive vision and strategy through research, by analyzing, consolidating, and synthesizing user, product, and business needs.

Key Skills

• User interface design
• Usability evaluation techniques
• Task analysis
• Experimental design
• Communication skills
• Team player
• Vision and strategy through research