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"Design is where science and art break even."
— Robin Mathew
Lead collaboration within a product pillar, setting a vision that aligns cross-functional stakeholders. Shape design processes to improve efficiency, quality, and collaboration across teams.
Responsibilities
- Lead collaboration within a product pillar, setting a vision that aligns cross-functional stakeholders across product, engineering, and research
- Influence company and product strategy through storytelling, using strong narratives to communicate the design vision to executive leadership
- Mediate complex design debates and stakeholder disagreements to drive product clarity and alignment
- Lead UX strategy with a research-backed approach, grounding product experiences in user needs, market signals, and business priorities
- Establish best practices in interaction design, information architecture, and visual design for product-wide consistency and impact
- Drive the evolution of our design system and standards to support scalable, cohesive product experiences
- Apply AI tools and design methods to speed up iteration, unlock new value for users, and evolve how we design and build products
- Shape design processes at the team level to improve efficiency, quality, and collaboration
- Identify and lead process improvements across the pillar—removing friction and amplifying output across teams
- Partner with peers to ensure product delivery is timely, reliable, and cross-platform consistent
- Mentor designers by sharing your process, frameworks, and lessons learned
- Create training resources and documentation that enhance team effectiveness and design maturity
- Foster an inclusive, transparent design culture across disciplines and locations
Requirements
- Can showcase strategic product thinking with experience in developing product goals, identifying opportunities, and making decisions based on the impact to people and the company
- Experience overseeing and executing high design craft and vision for B2C products
- Experience building and shipping multiple features that are broad/ambiguous in scope and encompass an end-to-end experience across a variety of platforms
- Deep understanding of user-centered design principles, and the ability to apply them to complex problems
- Hands-on with AI design tools and workflows — actively using them to enhance user experience, streamline design processes, and explore new opportunities
- Passionate and humble; you always seek new horizons, remaining curious about emerging market trends and trail-blazing experiences
- Comfortable working within a geographically distributed team
Key Skills
- Strategic product thinking
- High design craft and vision for B2C products
- Building and shipping multiple features
- User-centered design principles
- AI design tools and workflows
- Passion and humility
- Working within a geographically distributed team
Benefits
- Annual bonus scheme
- Unlimited PTO (paid time off), flexible working hours
- The chance to join a major global tech company listed on the S&P 500
- Opportunity to learn and work with the best in the Digital Security industry
- Tuition reimbursement for job-related courses
- Learning & Development plan
- Sustainable home improvement bonus
- Gym/Fitness annual allowance
- Mac/Windows laptop and mobile phone
About Gen
Gen (NASDAQ: GEN) is a global company dedicated to Powering Digital Freedom through its trusted Cyber Safety brands, Norton, Avast, LifeLock, MoneyLion and more. The Gen family of consumer brands is rooted in providing empowerment and safety for the first digital generations. Now, Gen empowers people to live their digital lives confidently today and for generations to come. Gen brings award-winning products and services in cybersecurity, online privacy, identity protection and financial wellness to nearly 500 million users in more than 150 countries. Norton.com Avast.com LifeLock.com MoneyLion.com Avira.com AVG.com CCleaner.com GOBankingRates.com ReputationDefender.com
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