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"Design is where science and art break even."
— Robin Mathew
Lead the UX portion of product development for multidisciplinary agile R&D teams. Conduct research, design scalable web-based product experiences, and promote design best practices.
Responsibilities
- Conduct primary and secondary research
- Design scalable, web-based product experiences
- Map out processes and identify opportunities for efficiency
- Produce detailed designs and specifications for team projects
- Identify opportunities for improvement in existing products
- Make trade-offs and decisions about project scope, design strategy, and implementation
- Seek out and incorporate feedback from users and cross-functional teams
- Promote and demonstrate design best practices for product owners, engineers, and junior design collaborators
- Proactively foster relationships across scrum teams to support cohesion and consistency throughout the user experience
Requirements
- 8+ years of professional design experience, preferably in enterprise, financial, or healthcare systems
- Experience solving highly complex user problems
- Self-directed and comfortable making decisions without perfect information
- Interest in developing a deep understanding of the U.S. healthcare space
- Interest in or experience working with agile/scrum teams
- Ability to articulate rationale for design decisions
- Portfolio demonstrating strong problem framing, design communication, interaction design skills, and attention to detail
Key Skills
- Professional design experience
- Solving complex user problems
- Self-direction
- Agile/scrum team experience
- Design rationale articulation
- Problem framing
- Design communication
- Interaction design
- Attention to detail
Benefits
- Health and financial benefits
- Commuter support
- Employee assistance programs
- Tuition assistance
- Employee resource groups
- Collaborative workspaces
- Flexibility in work-life balance
- Events throughout the year including book clubs, external speakers, and hackathons
About Athenahealth
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our vibrant and talented employees spark the innovation and passion needed to accomplish our goals. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where we each feel comfortable bringing their best selves to work. Our dedication to creating an exceptiona
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