Sr Product Designer

The Senior Product Designer will lead the design of user experiences across digital products, collaborating with various teams to create and iterate on designs. This role involves defining solutions that align with organizational vision and user needs while applying human-centered design methods.

Responsibilities

• Define new solutions that align to the organization's vision and the needs of users using problem-framing approaches and well-known tools such as Jira and Figma within a product model and agile-like processes
• Apply best practices to common design problems using human-centered design methods in the digital product development process
• Address specific product capabilities that need to be solved, such as optimizing a process or improving user engagement, based on direction received from team leads or managers
• Communicate decision-making rationale confidently to cross-functional team members and senior stakeholders in a clear way
• Utilize design facilitation skills to foster collaboration within cross-functional teams, and storytelling to build trust and establish long-term relationships
• Mentor and collaborate with junior team members, providing guidance and support in best practices and methodologies
• Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes
• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients
• Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients

Requirements

• Bachelor’s degree or equivalent experience in Interaction Design, UI/UX Design, Web Product Design, Web Development or any combination of education and experience which would provide an equivalent background
• 6+ years of experience in a related field, with at least 3 years of experience in user experience, interaction design, product innovation and research in a product development team required
• Proven experience in leading projects and contributing to the development of multiple shipped digital products
• Ability to develop processes and approaches for tackling design problems, anticipating challenges, and uncovering quality solutions
• Strong communication skills, with the ability to explain rationale for design decisions and clarify success metrics
• Demonstrated application of human-centered design with a keen understanding of business and technical impacts on digital design
• Self-directed and proactive, with a passion for driving progress and making meaningful contributions
• Able to turn research into action that solves the user definition of a problem
• Experience in cross-functional collaboration roles, with a focus on delivering business value
• Extensive knowledge of how to leverage a design system and how to push the boundaries of the design system to achieve product and user goals
• Knowledge and experience working in diversified financial service and wealth management experiences (preferred)
• Familiarity with current UX research, theories and methodologies (especially user-centered design processes), as well as understanding of how human factors impact ROI and the product development lifecycle (preferred)

Key Skills

• Fluency in Figma and prototyping tools
• Strong collaboration skills
• Excellent communication skills
• Experience with React or design system collaboration (plus)
• Experience in fintech, fraud, risk, or compliance products (plus)

Benefits

• Various bonuses (including, for example, annual or long-term incentives)
• Medical, dental, and vision insurance
• Health savings account
• Flexible spending account
• 401k
• Pension
• Life and accidental death and dismemberment insurance
• Disability insurance
• Supplemental protection insurance
• 20 days of Paid Time Off each year
• Sick and Safe Time
• 10 paid company holidays
• Volunteer Time Off
• Paid parental leave
• EAP
• Well-being benefits, and other employee benefits