Staff UX Designer

Staff UX Designer role at SeatGeek, transforming live experiences through behavioral design, systems design, and storytelling.

Responsibilities

• Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists
• Set direction by creating clear and impactful strategies while also sweating the details through execution and launch
• Balance speed and quality with a focus on driving impact through both optimizations and 0-1 product development
• Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking
• Collaboratively improve our component systems to ensure consistent, high quality experiences

Requirements

• 8+ years of experience in research methods impacting both product direction and detailed experience design
• 4+ years of relevant domain experience within technology sectors such as ticketing or event management; Digital CRM or Ecomm (wholesale or supply-side) platforms; healthcare (hospital, clinic, or patient care team tools)
• Exceptional craft and detail, driving pixel-perfect execution
• Ability to troubleshoot and unblock live experience challenges
• Pioneer mindset – you thrive in ambiguity, deliver with focus and quality
• 4+ hours overlap with 9:30–5:30 ET workday
• Passion for live experiences

Benefits

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave
• 401(k) matching program
• Student loan support resources
• Health, vision, dental, and life insurance
• Up to $25k towards family building and reproductive health services
• Gender-affirming care support program
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music