UI UX Senior Designer

Consensus Cloud Solutions seeks a Senior UI/UX Designer to establish the design function, process, and aesthetic direction across their product portfolio.

Responsibilities

• Design Strategy & Audit: Conduct a comprehensive product portfolio audit to assess current usability, user experience, and aesthetic quality. Present clear, data-driven recommendations for prioritized design improvements and a plan to execute them iteratively.
• Component Library & System Establishment: Research, recommend, and initiate the development of a company-wide, scalable component library and design system to ensure product consistency.
• Process Leadership: Define and implement the end-to-end design request, review, and feedback process to efficiently integrate design work into product development workflows.
• Hands-on Design & Prototyping: Execute the full design lifecycle by creating detailed wireframes, low-fidelity, and high-fidelity prototypes for new features and product overhauls.
• Accessibility Compliance: Champion and enforce design standards focused on accessibility (e.g., WCAG), actively driving product designs toward formal certification.
• UX & Engagement: Proactively design, measure, and iterate on product features to drive user adoption, increase engagement metrics, and improve overall product satisfaction.
• Vision Communication: Present, articulate, and defend design concepts, user research findings, and the strategic vision to technical teams, product leadership, and executive stakeholders.
• A/B Testing Support: Design and prepare necessary design variations and assets required to support and measure experiments via A/B testing tools (e.g., Optimizely).
• Market & Competitive Analysis: Stay current on the latest UI/UX design trends, technology shifts, and competitive product offerings to ensure Consensus products maintain a market-leading position in user experience.
• Tooling Recommendation: Research and recommend essential design and collaboration software (e.g., Balsamiq, Figma, Miro, etc.) to optimize the design and product workflow.
• Collaboration: Collaborate closely with Product Managers and Engineering leads to translate business requirements into user-centered design solutions.
• Communication: Communicate information effectively through polished written documentation, status reports, and oral presentations for diverse technical and non-technical audiences.
• Presentation: Present design concepts and strategies clearly and persuasively to executive stakeholders, development teams, and broader audiences.
• Culture: Cultivate a collaborative environment and foster cooperative relationships across all cross-functional groups.
• Documentation: Develop and maintain documentation for the newly established design system and UX principles.
• Product Roadmap: Actively participate in the product roadmap definition, advising on design and user impact.
• User Research: Support Product Managers in user research.

Requirements

• Relevant certifications in UX, Interaction Design, or Accessibility (e.g., CPACC, CSQA, Nielsen Norman Group certifications).
• 5+ years of professional experience in a hands-on UI/UX design role, designing complex B2B or enterprise software.
• 3+ years of experience as the lead or sole contributor responsible for directing the design program (strategy, processes, and execution) for a major product or portfolio.
• Expert-level proficiency in modern design, prototyping and software development tools (Figma, Jira, Gemini).
• Proven experience conducting comprehensive product audits and translating findings into a design strategy and roadmap.
• Extensive experience creating wireframes, user flows, low-fidelity, and high-fidelity prototypes across multiple platforms, including web and mobile experiences.
• Experience designing for and advising on quantitative user testing methodologies (e.g., A/B testing, multivariate testing).
• Thorough understanding of UI/UX design principles, information architecture, and interaction design.
• Deep knowledge of web accessibility standards (WCAG) and best practices for compliance.
• Exceptional ability to work independently, manage a high volume of work, and drive strategic initiatives without direct supervision.
• Mastery of communication, negotiation, and presentation skills with internal and customer audiences, including the ability to articulate design rationale, manage feedback, and influence decision-making.

Key Skills

• Bachelor's or Master’s degree in Design, HCI (Human-Computer Interaction), or a related field.
• Healthcare design experience is preferred.
• Experience in highly-regulated industries such as healthcare or finance.
• Experience with visual collaboration tools like Miro.
• Portfolio demonstrating success in simplifying complex business processes through design.