Senior Product Designer

ClassPass seeks a Senior Product Designer to lead end-to-end design for complex systems and drive product excellence across their platform.

Responsibilities

• Lead end-to-end design for complex, multi-state flows and systems; explore broadly, converge decisively, and raise the quality bar in production
• Shape problem definition & success metrics with your PM/EM; make tradeoffs explicit and decide when to ship based on a shared definition of “good”
• Drive discovery: initiate or lead research, synthesize quant/qual data, and translate insights into clear hypotheses, options, and bets
• Own craft & systems: refine interaction and visual design to a high level of polish; evolve patterns and contribute to the design system
• Partner through delivery: write approachable specs, evolve handoff/QA processes, and ensure high-quality implementation
• Mentor & multiply: give incisive feedback, model great critiques, and help lift the team’s pace and standards

Requirements

• 5+ years of product design experience with a portfolio demonstrating deep craft and end-to-end product thinking on complex systems
• Strong in product thinking: form rigorous hypotheses, influence team understanding, and spot new opportunities
• Research-forward: initiate/lead the right studies and translate findings into clear, pragmatic decisions
• Systems-minded craft: masterfully simplify complex problems; refine interactions/visuals; evolve patterns with strong rationale
• Excellent collaborator & communicator who aligns stakeholders and keeps work moving without heavy supervision

Key Skills

• Product design
• End-to-end product thinking
• Systems thinking
• Research
• Interaction design
• Visual design
• Collaboration
• Communication
• Mentorship