UX Writer

Craft new copy based on inputs from growth managers and product teams, and audit existing funnels to eliminate drop-offs. Collaborate with the team to develop a comprehensive copy guide and manage a backlog of hypotheses for UX copy improvements.

Responsibilities

• Craft new copy from scratch based on inputs from growth managers and product teams for new positioning.
• Audit existing funnels and eliminate drop-offs caused by unclear UX, complex text, and hard-to-understand screens.
• Review and optimize current microcopy to boost conversions and encourage desired user behaviors.
• Develop and manage a backlog of hypotheses for UX copy improvements based on ongoing tests and feedback.
• Collaborate with the team to gradually develop a comprehensive, effective copy guide.

Requirements

• 1 year of experience in UX writing and a solid understanding of basic UX principles.
• Ability to create UX content guidelines, tone of voice manuals, and content matrices.
• Proficiency in American English.
• Deep empathy for users and the ability to see things from their perspective.
• Strong analytical skills to interpret user data and write with a data-informed approach.
• Critical thinking — you don’t just follow briefs, you question them to uncover what’s truly important and purposeful.

Key Skills

• UX writing
• UX content guidelines
• tone of voice manuals
• content matrices
• American English proficiency
• user empathy
• data analysis
• critical thinking

Benefits

• Work from the comfort of your home or from one of our offices in Kyiv, Lviv or Warsaw. The choice is yours!
• Enjoy 20 annual vacation days and unlimited sick leave, all covered by the company.
• Don't worry about getting the right equipment, we've got you covered if necessary.
• Stay healthy with access to a corporate doctor online, and health insurance options in Ukraine or a fixed amount towards insurance abroad after your probation period.
• Keep learning with our extensive corporate library, internal online meetings, and lectures.
• Grow your skills with our training compensation program.
• Take advantage of our supportive corporate culture, including assistance with relocation, advice on legal stay abroad, housing support, and help for third-country nationals.
• Have fun with our online events and team-building activities.