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"Good design is obvious. Great design is transparent."
— Joe Sparano
The UX Writer will gather and analyze data to identify user needs and recommend improvements to web products. They will also collaborate with teams to validate new products and enhance the user experience.
Responsibilities
- Gather and analyze quantitative and qualitative data using internal reports to determine trends, discover unmet user needs, and recommend improvements to our web products
- Conduct keyword research, competitor analysis, and user testing to find opportunities for product differentiation and inform project plans
- Collaborate with other team members to validate new products and elements that enhance the user experience
- Research and propose user acquisition strategies to expand reach and drive growth
- Identify checkout flow improvements and monetization opportunities to increase revenue
- Create complex plans that champion new products and impactful features based on research findings
Requirements
- Post-secondary education in Marketing, Communications, Business, Library Science, Law, or other relevant fields
- Experience planning, leading and executing projects that involve multiple teams or areas
- Ability to communicate complicated information in a succinct way that users and internal stakeholders can understand
- Entrepreneurial mindset with the ability to navigate setbacks and find workarounds when needed
- Ability to suggest new ideas and identify high-value products and features
- Understanding of conversion optimization, consumer psychology, and online marketing
Key Skills
- Knowledge of UX/UI best practices
- Knowledge of business and marketing best practices
- Bilingual in French, German or Spanish
Benefits
- Excellent total compensation package
- Comprehensive health and dental benefits, plus an additional Health Care Spending Account
- Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
- Three weeks paid vacation, plus bonus personal days
- Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets
- Company share plan
- Free catered lunches for the entire office
- Monthly social events for team members to enjoy
About Lawdepot
LawDepot is the most advanced publisher of do-it-yourself legal documents. Using a unique step by step method, LawDepot simplifies the process of creating a customized legal document. LawDepot products cover all facets of the legal industry including: Estate Planning, Family Law, Real Estate, Business and Human Resources. Over one million satisfied customers have trusted LawDepot to solve their legal needs. For more information, visit our website www.lawdepot.com.
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