Principal Product Designer - Remote

Lead the design of end-to-end product experiences across the payments platform, focusing on high-leverage areas. Partner with stakeholders to understand client needs and develop user flows, wireframes, and high-fidelity designs.

Responsibilities

• Lead the design of end-to-end product experiences across our payments platform, with a focus on high-leverage, high-complexity areas
• Partner with cross-functional stakeholders to deeply understand client needs, business context, and technical constraints
• Develop and refine user flows, wireframes, working wireframes, and high-fidelity designs, using modern tools and rapidly iterating with stakeholders
• Leverage AI and generative tools to explore interaction models and increase design velocity, bringing creative thinking to how AI is embedded in our product
• Conduct lightweight research and validation, either independently or in partnership with product teams, to ground your decisions in user evidence
• Define, contribute to, and evolve our design system and standards, ensuring visual and interaction consistency across surfaces while championing best practices in UX, accessibility, and usability
• Present design strategy and execution clearly to executive stakeholders and cross-functional partners, driving alignment and action
• Working with ProductOps, define and evolve the design intake and collaboration processes that ensure timely, high-quality design involvement across the product development lifecycle
• Act as a mentor and coach to other designers and cross-functional peers, modeling high-quality thinking, craft, and collaboration

Requirements

• 10+ years of experience designing digital products with increasing scope and complexity, ideally in B2B or fintech environments
• Demonstrated ability to lead strategic initiatives and influence product direction in cross-functional settings
• Deep expertise in UX/CX and interaction design, coupled with a sharp visual design sensibility
• Strong systems thinker who can abstract complexity and design intuitive solutions across multiple surfaces and user types
• AI fluency: familiarity with current design tools, and a clear POV on how AI can enhance product UX/CX and workflow
• Familiarity with front-end frameworks and design system integration processes
• Experience working independently and navigating ambiguity; able to align cross-functional teams without relying on hierarchy or formal authority
• Clear, persuasive communication skills for articulating design rationale and engaging stakeholders across disciplines and levels

Key Skills

• Digital product design
• Strategic problem solving
• Product design execution
• Cross-functional influence
• UX/CX
• Interaction design
• Visual design
• Systems thinking
• User research
• Design systems
• AI and generative tools
• Front-end frameworks
• Communication skills

Benefits

• Fast-paced and professional work culture
• Stock options with standard startup vesting - 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet bill
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including vision and dental (100% coverage for employees)
• Company-sponsored life and disability insurance
• Paid parental bonding leave
• Paid sick leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (our team members typically take off ~3-4 weeks per year)
• Volunteer Time Off
• 13 scheduled holidays