Senior Qualitative UX Researcher

Lead end-to-end qualitative research and support weekly research cycles across product and marketing initiatives. Collaborate with teams to synthesize findings into actionable insights and advocate for the user experience.

Responsibilities

• Lead end-to-end qualitative research, including user interviews, usability tests, and diary studies across mobile, web, and platform experiences.
• Support weekly research cycles across product and marketing initiatives, helping teams validate concepts and improve features with rapid iteration.
• Collaborate with Product, Design, and Engineering to scope research, identify learning goals, and synthesize findings into clear, actionable insights.
• Develop and deploy surveys that complement qualitative findings and provide lightweight validation for hypotheses.
• Deliver compelling reports, presentations, and workshops that inspire action and shape roadmap decisions.
• Advocate for the user across all touchpoints—from onboarding to remix tools to artist interactions.
• Help establish and evolve research best practices and scalable processes to support rapid experimentation and growing demand.

Requirements

• 5+ years of industry experience in UX research, with a strong focus on qualitative methods in fast-paced environments.
• BA or equivalent experience in HCI, Psychology, Sociology, Anthropology, or a related field.
• Deep expertise in qualitative research design, execution, and synthesis.
• Solid working knowledge of survey tools and basic statistical analysis.
• Strong storytelling and communication skills.
• Experience working collaboratively across design, product, and engineering teams.
• A proactive, flexible mindset—comfortable navigating ambiguity, shifting priorities, and tight timelines.

Key Skills

• UX research experience in digital product design.
• Qualitative research methods.
• Communication and storytelling skills.
• Collaboration with designers, product managers, and developers.
• UX design processes and product strategy.
• Analytical mindset with attention to detail.
• Self-starter capabilities.
• Fluency in English.

Benefits

• Company Equity Package
• 401(k) with 3% Employer Match & Roth 401(k)
• Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)
• 11 Paid Holidays + Unlimited PTO & Sick Time
• 16 Weeks of Paid Parental Leave
• Creative Education Stipend
• Generous Commuter Allowance
• In-Office Lunch (5 days per week)