Senior Product Designer - Internal Tools

As a Senior Product Designer at Point, you'll design and optimize internal tools to manage home equity investments, working closely with engineers, product managers, and other designers.

Responsibilities

• Work in a fast-paced, iterative environment, demonstrating adaptability, ownership, and a strong focus on delivering measurable outcomes.
• Synthesize complex business requirements and compliance needs into intuitive user experiences.
• Conduct extensive user research with internal teams to deeply understand servicing and investor operations workflows, pain points, and opportunities for improvement.
• Design and iterate on interfaces that help operations teams monitor property status, detect potential issues, and manage investor relationships efficiently.
• Present design concepts and rationale to stakeholders, incorporating feedback and iterating quickly to refine solutions.
• Create clear information hierarchies and interaction patterns that minimize errors and ensure critical tasks aren't missed.
• Maintain and contribute toward design systems that promote consistency across internal tools.
• Collaborate closely with product and engineering teams to ensure high-quality implementation of designs.
• Facilitate workshops and feedback sessions with operations teams to validate solutions and gather insights.

Requirements

• 4+ years of experience in product design, with a focus on internal tools, enterprise software, or complex workflows.
• Proficiency in Figma and a strong understanding of UX principles, interaction design, and design systems.
• Demonstrated experience conducting user research, synthesizing insights, and translating them into scalable, high-impact design solutions.
• Ability to craft clear user flows, wireframes, and high-fidelity designs that drive business outcomes.
• Strong systems thinking and pattern recognition, with an emphasis on creating scalable, reusable design components.
• Exceptional attention to detail and high standards for quality, especially when designing in regulated environments.
• Proven ability to break down complex workflows and deliver intuitive, efficient solutions.
• Excellent communication and collaboration skills, with the ability to align stakeholders and translate complex needs into actionable designs.
• Self-motivated, adaptable, and comfortable working independently in a fast-paced, outcome-driven startup environment.

Key Skills

• Proficiency in Figma
• Strong understanding of UX principles, interaction design, and design systems
• Demonstrated experience conducting user research, synthesizing insights, and translating them into scalable, high-impact design solutions
• Ability to craft clear user flows, wireframes, and high-fidelity designs that drive business outcomes
• Strong systems thinking and pattern recognition
• Exceptional attention to detail and high standards for quality
• Proven ability to break down complex workflows and deliver intuitive, efficient solutions
• Excellent communication and collaboration skills
• Self-motivated, adaptable, and comfortable working independently in a fast-paced, outcome-driven startup environment

Benefits

• Generous health benefits: comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
• Unlimited paid time off: recharge with unlimited paid time off and 10 company holidays.
• Flexible remote and onsite work: support fully remote work and an amazing in-person environment in our downtown Palo Alto, CA HQ.
• Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends.
• Equity: meaningful equity because we believe in sharing the value you help create.
• Financial wellness: 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage.
• Extra work/life benefits: monthly stipends for internet, mobile plans, wellness perks, and a one-time home office reimbursement.