UX Designer (Work Remotely from Anywhere in the U.S.)

Businessolver is seeking an UX Designer to develop and optimize digital platforms, designing frictionless digital experiences for health benefits.

Responsibilities

• Skilled in asking questions and getting into deep discussion with subject matter experts.
• Strong ability to gather and document UX requirements in the form of process maps, user journey maps, interaction requirements and other deliverables.
• Responsible for design deliverables concepts, wireframes, interactive prototypes, design rationale, and specifications.
• Craft user experiences, alongside key product stakeholders, with high-level models/diagrams of how the system needs to support the user experience requirements, detailed experience storyboards and customer journey maps, flow diagrams, and interactive prototypes to effectively communicate interaction and design ideas.
• May perform other duties as assigned.

Requirements

• Experience with adapting their design process without compromising on quality.
• Partnering with Product Managers, Architects, and Development Managers.
• Integrate user feedback and business requirements into ongoing product experience updates.
• Be proactive in planning for visual, UX, and research needs.
• Polished in presenting and communicating thinking/work to senior leaders.
• Ability to break down ambiguous asks and translate features into clear user experience outcomes.
• Bachelor’s degree in design or equivalent practical experience.
• 5 years of relevant industry experience.
• Experience collaborating with a team of Designers, Researchers, Engineers, Content Strategists, and Product Managers throughout the design process; creating user flows, wireframes, and building user interface mockups and prototypes.
• Experience designing across multiple platforms (desktop web, mobile, chat, etc.).
• A portfolio that demonstrates interaction design evolution to solve problems from low to high fidelity.
• Good understanding of user experience design principles with the ability to address complex design problems and provide sound design solutions.
• Ability to gain a deep understanding of a complex domain and interaction design intuitive solutions for challenging problems.
• Ability to lead and ideate products from scratch and improve features, all with a user-centered design process.
• Ability to identify edge cases, validation rules, accessibility (WCAG 2.2), and metrics (task completion, time-on-task, error rate).

Key Skills

• Extensive experience with Figma, interaction design and prototyping software.
• Experience in complex domains, financial software or B2B solutions.
• Skills in communicating and influencing product design strategy.
• Excellent problem-solving skills and familiarity with technical constraints and limitations as they apply to interaction design for platforms such as desktop and mobile.

Benefits

• This role is eligible to participate in the annual bonus incentive plan.
• If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package.