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"The function of design is letting design function."
— Micha Commeren
Lead Product Designer
Capital One • San Francisco, United States of America 🇺🇸
Lead design strategy and execution for data-intensive tools and workflows, partnering with Product and Engineering teams. Deliver production-ready assets and ensure design quality through collaboration and user research.
Responsibilities
- Partner with Product and Engineering to design technical UX for financial services, data tooling, and process management platforms
- Translate ambiguous problems into actionable design solutions around GraphQL, APIs, data workflows, and task management
- Deliver production-ready assets and partner through QA to ensure design quality
- Use and extend our design system in Figma
- Apply user research and usability testing to refine solutions
- Present work with strong storytelling and clear design rationale
- Combine craft expertise, influence & strategic thinking with an understanding of our customers and the business
- Co-create innovative solutions to complex problems, drive product strategy and contribute to a thriving team culture of high performing designers
- Advance the craft of design at Capital One by leading, mentoring and consulting with others
- Shape product direction and outcomes by leveraging deep content design expertise, user insights, and an understanding of the business
- Advocate for human-centered methodologies that align customer needs and business goals
- Demonstrate strong knowledge of products, processes, customers, competitors and broader market trends
- Own the problem-solving approach and apply good judgment when exploring alternatives and balancing competing interests or priorities
- Engage partner expertise and perspectives from across the organization to support workstream projects
- Present work across levels and job functions, modeling a strategic human-centered approach
Requirements
- At least 6 years of experience in a Product Design role
- At least 6 years of experience in design and prototyping tools such as Figma
- 10+ years of UX design experience with a strong focus on technical and data-heavy products
- Expertise in workflow and systems design for enterprise-level or financial services contexts
- Familiarity with API-driven product design (GraphQL experience strongly preferred)
- Advanced use of Figma for wireframing, prototyping, design systems, and collaboration
- Proven ability to work in ambiguous, undefined environments and bring clarity through design
- Strong portfolio demonstrating complex workflow design, technical UX, and zero to one, product development
- Experience with data visualization
- Excellent communication and stakeholder management skills
Key Skills
- Product Design Expertise
- Mentorship
- Strategic Influence
- Human-Centered
- Business-Focused
- Problem-Solving
- Collaboration
- Communication
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
About Capital One
At Capital One, we're making things better for our customers and associates through innovation and collaboration. We were founded on the belief that everyone deserves financial freedom—and are dedicated to a world where all have equal opportunity to prosper. Banking is in our DNA, but we are so much more than a bank. We always think about what’s next—and how we can bring our customers the tools needed to improve their financial lives. Your ideas, experiences and skills will help make banking better. You’ll be part of a supportive culture while earning amazing benefits. That’s life at Capital One. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. View our Social Media Community Guidelines https://www.capitalone.com/digital/social-media/
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