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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."
— Antoine de Saint-Exupéry
You will work on features that empower administrators to manage Front for their teams and help evolve the design system. Collaborating closely with Product Managers and Engineers, you will define project requirements and deliver impactful design solutions.
Responsibilities
- Work on features that empower administrators to set up and manage Front for their teams, including AI-powered experiences and automation
- Help execute on and evolve the design system by designing, refining, and documenting intuitive and robust components
- Design product experiences across various platforms including web, desktop, and mobile
- Collaborate closely with Product Managers and Engineers to define project requirements and deliver impactful design solutions
- Understand and represent users in product decisions with cross-functional peers during tradeoff, timeline, and experience discussions
- Design and communicate your vision to the team using mock-ups, documentation, and prototypes
- Impact business goals through effective and efficient development of design solutions
- Participate in and shape the design team’s culture
Requirements
- Experience building and shipping world-class products across various platforms
- A portfolio of projects that display an understanding of the design process, refined UX and UI skills, and holistic system thinking
- Experience working with, building and maintaining clean design system documentation
- Low ego and an eagerness to give and receive constructive feedback in a transparent work environment
- Collaborative approach and belief that the best products are built through a partnership with Product, Design, and Engineering
- Strong communication skills and the ability to articulate your design decisions and how they relate to the problem you’re solving
- Deep empathy for users and a passion for solving their collaboration problems
- Strong English language proficiency in both verbal and written communication
Key Skills
- Experience building and shipping world-class products across various platforms
- A portfolio of projects that display an understanding of the design process, refined UX and UI skills, and holistic system thinking
- Experience working with, building and maintaining clean design system documentation
- Low ego and an eagerness to give and receive constructive feedback in a transparent work environment
- Collaborative approach and belief that the best products are built through a partnership with Product, Design, and Engineering
- Strong communication skills and the ability to articulate your design decisions and how they relate to the problem you’re solving
- Deep empathy for users and a passion for solving their collaboration problems
- Strong English language proficiency in both verbal and written communication
Benefits
- Competitive salary
- Equity (we are post-series D & backed by some of the best VCs in the US)
- Fully covered private health insurance
- Paid parental leave
- Generous paid time off
- Flexibility to work from home 3 days/week (unless posted as a full-remote role)
- Mental health support with Workplace Options
- Family planning support with Maven
- 75 Euro per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
- Winter Break - Our offices are closed from Christmas to New Year's Day!
About Front
Front is the AI-powered customer service platform that helps companies deliver smarter, safer automation without sacrificing quality. We put humans in control of AI to ensure every customer interaction is handled by the best resource, whether that’s AI, a human agent, or both. More than 9,000 companies, including Uber Freight, Navan, and Stripe, trust Front to scale exceptional service, streamline team collaboration, and gain insights that improve customer experience every day.
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