Lead Product Designer

As a Lead Product Designer, you will shape product strategy and drive meaningful outcomes for Xero and its customers. You will lead design initiatives, mentor other designers, and ensure high-quality, customer-centric experiences.

Responsibilities

• Drive design best practices and uphold our standards, creating high-quality, customer-centric experiences that achieve business goals
• Craft compelling product visions, tackle cross-portfolio design challenges, and foster a culture of collaboration and innovation
• Lead advanced quantitative and qualitative research in partnership with researchers and product managers
• Use these insights to make evidence-based design decisions and inform product direction
• Plan and lead complex initiatives across multiple teams and stakeholders
• Build clear project plans, proactively identify and mitigate risks, and adapt your approach to meet business objectives
• Contribute to the future vision of your product area with a deep understanding of Xero's strategy
• Partner with product and engineering to design complex systems and drive our product vision forward
• Provide design leadership, influencing cross-functional stakeholders to shape the future product vision for your area
• Proactively mentor other designers to foster a culture of continuous improvement, accountability, and collaboration

Requirements

• A portfolio of work that demonstrates ownership and impact across a range of product design facets; from visual and interaction design, through to research and prototyping
• A degree, or training in design or a related field
• Proven experience coaching and mentoring design teams, fostering a collaborative and high-performing environment
• Excellent communication and stakeholder management skills, with the ability to articulate design decisions and influence product strategy
• A deep understanding of user-centred design principles and a passion for creating intuitive and engaging experiences

Key Skills

• Design best practices
• Customer-centric design
• Research and prototyping
• Stakeholder management
• User-centred design principles
• Project planning
• Risk mitigation
• Product strategy
• Design leadership
• Mentorship

Benefits

• Very generous paid leave to use however you’d like (plus statutory holidays!)
• Dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family
• Health insurance, life insurance, and income protection
• Wellbeing and sports programmes, employee resource groups
• 26 weeks of paid parental leave for primary caregivers
• An Employee Share Plan
• Beautiful offices, flexible working, career development