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Lead Product Designer

Klaviyo • Boston, United States of America 🇺🇸

$168,000 - $252,000 Full-time Lead

The Lead Product Designer will set design direction, shape product strategy, and drive high-quality user experiences. This role involves collaborating with cross-functional teams to prioritize and deliver design projects that achieve measurable results.

Responsibilities

  • Partner with cross-functional teams to get design projects prioritized, shipped, and delivering measurable results.
  • Lead and coordinate multiple complex initiatives simultaneously.
  • Create design flows, prototypes, sketches, and polished UI.
  • Facilitate design critiques and provide constructive feedback as a design leader.
  • Drive process improvements across the design lifecycle.
  • Transform workflows by putting AI at the center.
  • Adapt the design process to support cross-functional problem solving.
  • Contribute to design culture and team growth, including interviewing and mentoring.

Requirements

  • 8+ years of professional product design experience.
  • A strong portfolio that demonstrates end-to-end design work.
  • Experience driving product growth through experimentation, data-informed design, and continuous iteration.
  • Experience with AI in work or personal projects.
  • Ability to collaborate effectively in a fast-paced environment.
  • A systems-thinking mindset.
  • Comfort taking a unique perspective and facilitating productive discussions.
  • A growth mindset, adaptability, and strong problem-solving skills.

Key Skills

  • End-to-end design work.
  • Data-informed design.
  • Continuous iteration.
  • AI experimentation.
  • Collaboration.
  • Systems-thinking.
  • Unique perspective.
  • Growth mindset.
  • Problem-solving.

About Klaviyo

Klaviyo is the only CRM built for B2C Brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution. With your data all in one place, you can know, engage, and grow your audience like never before. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps relationship-driven brands like Mattel, Glossier, Core Power Yoga, Daily Harvest and 167,000+ others deliver 1:1 experiences at scale, improve efficiency, and drive revenue.

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