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"The function of design is letting design function."
— Micha Commeren
Senior UX Designer
Gravie • Minneapolis, United States of America 🇺🇸
Lead the end-to-end design and architecture for complex systems, focusing on multi-step user flows and administrative features. Collaborate with design, engineering, and product teams to ensure solutions are technically feasible and user-friendly.
Responsibilities
- Lead the end-to-end design and architecture for complex systems, including multi-step user flows and detailed administrative features.
- Apply deep Information Architecture (IA) principles to structure complex data and navigation, ensuring seamless transitions between our core systems.
- Apply task-centered analysis to understand and optimize existing administrative workflows for maximum efficiency and minimum user cognitive load.
- Create elegant design solutions to resolve user/customer/stakeholder challenges.
- Collaborate across design, engineering, and product teams within our Dual-Track Agile environment to vet solutions for technical feasibility and compliance.
- Determine success metrics (UX KPIs) such as task completion rates and error reduction and measure them post-launch.
- Design user flows, detailed wireframes, mockups, and prototypes that are robust enough to handle complex conditional logic.
Requirements
- 5+ years of experience in UX design, with a focus on designing complex, transactional web applications or administrative systems (not marketing websites).
- Expert proficiency in Information Architecture and mapping complex user flows, with a portfolio showcasing optimized multi-step processes.
- Proven ability to determine UX KPIs for workflow efficiency (e.g., time-on-task, reduced clicks) and measure/confirm them post-launch.
- Exceptional collaboration skills and comfort working with business stakeholders across the organization to align on complex requirements.
- Strong understanding of accessibility standards in flow and interaction design.
Key Skills
- Expert proficiency in Information Architecture and mapping complex user flows
- Proven ability to determine UX KPIs for workflow efficiency
- Exceptional collaboration skills
- Strong understanding of accessibility standards in flow and interaction design
Benefits
- Opportunities for career growth
- Meaningful mission-driven work
- Above average total rewards package
- Alternative medicine coverage
- Flexible PTO
- Up to 16 weeks paid parental leave
- Paid holidays
- 401k program
- Cell phone reimbursement
- Transportation perks
- Education reimbursement
- 1 week of paid paw-ternity leave
About Gravie
Gravie is one of the fastest growing health benefits companies, offering health plans that cover 100% of costs on the most common healthcare services. We work primarily with small and midsize employers, who for too long have had limited choices and few ways to self-fund their employee health plans. If you're an employer or benefits professional interested in learning more about Gravie, contact us at info@gravie.com.
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