Senior Product Designer

Design the end-to-end survey experience and internal tools for survey operations. Collaborate with cross-functional teams to ensure data quality and user trust in survey processes.

Responsibilities

• Design internal tools that streamline operations: Lead the design of internal platforms for Survey Operations and Insights teams making it faster and easier to create, edit, and deploy surveys.
• Crafting excellent respondent experiences: Design accessible and engaging interfaces for survey respondents across devices and demographics.
• Supporting data quality at scale: Create systems that help us reach the right audiences with the right content.
• Leveraging AI and automation thoughtfully: Identify opportunities to integrate AI into our survey workflows.

Requirements

• 5+ years of experience as a product designer with a portfolio showing complex internal tools or platform design.
• Experience & passion for discovery & user research.
• Systems thinking and ability to map intricate workflows.
• Balance scale and craft, capable of moving fast while building design with long-term maintainability in mind.
• Structure to ambiguity, able to clarify fuzzy problems, design with constraints, and work cross-functionally with focus and empathy.
• Operational curiosity, excited to understand how internal teams work and design tools that enhance confidence and efficiency.

Key Skills

• Internal tool design
• User research
• Data quality
• AI and automation
• Workflow design
• User experience design

Benefits

• Competitive market-rate salaries
• Equity through ESOP program
• 6 weeks paid leave
• Annual wellness bonus
• Access to top tier EAP services
• 12 weeks paid parental leave for all parents, extra support for IVF, and a phased return to work
• $1000 per year L&D budget
• Flexibility in managing time