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"Design is not for philosophy it's for life."
— Issey Miyake
Senior Product UX Designer
National University • United States of America 🇺🇸
The Senior Product UX Designer will lead the design of prospective student journeys across NU’s digital ecosystem, focusing on creating intuitive and impactful web experiences. This role involves collaborating with various teams to ensure designs are executed effectively and are optimized for engagement and conversion.
Responsibilities
- Prospect Experience Design & Strategy: Lead the end-to-end design of key prospective student journeys across NU’s website and digital touchpoints
- Translate user insights, data, and business goals into elegant, accessible, and conversion-driven design solutions focused on the prospect lifecycle
- Contribute to the evolution of NU’s design system with a focus on scalability and personalization for prospect audiences
- Design Execution & Collaboration: Design modular components, templates, and interaction patterns that support a cohesive prospect experience at scale
- Ensure accessibility, responsive design, and performance best practices are embedded throughout all designs
- Collaborate closely with UX research, content strategy, marketing, and engineering to bring prospect-focused designs to life through iterative development
- Testing, Optimization & Personalization: Support testing and optimization efforts (including A/B testing and personalization experiments) to improve prospect engagement and conversion
- Stay informed on emerging trends in digital experience, personalization, and user behavior to inform prospect design decisions
Requirements
- Bachelor’s degree in design, human-computer interaction, or a related field
- Six (6) or more years of experience in product design or UX/UI design, ideally focused on high-impact prospect or customer-facing web experiences
- Experience designing for higher education, edtech, or other multi-audience environments preferred
- Strong portfolio demonstrating user-centered design across complex digital ecosystems
- Proficiency in Figma and experience working within structured design systems
- Familiarity with experimentation frameworks and data-informed design processes
- Solid understanding of accessibility (WCAG), responsive design, and content structure
- Excellent collaboration and communication skills across cross-functional teams
- Exposure to AI or personalization platforms, or experience designing within systems that use them
- Strategic mindset with the ability to balance big-picture vision with detailed design execution
- Strong interpersonal skills and the ability to effectively communicate with a wide range of individual of constituencies in a diverse community
- Ability to communicate effectively orally and in writing
- Ability to work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities
- Ability to participate as an active team member of the team and organization and work toward a common goal
- Actively seeks opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives
- Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself
Key Skills
- Proficiency in Figma
- Experience working within structured design systems
- Familiarity with experimentation frameworks and data-informed design processes
- Solid understanding of accessibility (WCAG), responsive design, and content structure
- Excellent collaboration and communication skills
- Exposure to AI or personalization platforms
- Strategic mindset
- Strong interpersonal skills
- Ability to communicate effectively
- Ability to work independently and foster a cooperative spirit
- Ability to participate as an active team member
- Actively seeks opportunities to influence
- Builds effective relationships
- Gains alignment with peers
- Accepts personal accountability
- Proactively seeks resolution
- Supports honesty and respect
Benefits
- Comprehensive well-being benefits for you and your family
- Remote-first work perks
About National University
NUS Enterprise, the entrepreneurial arm of the National University of Singapore (NUS), plays a pivotal role in advancing innovation and entrepreneurship at NUS and beyond. It actively promotes entrepreneurship and cultivates global mind-sets and talents through the synergies of experiential entrepreneurial education, active industry partnerships, holistic entrepreneurship support and catalytic entrepreneurship outreach. Its initiatives and global connections support a range of entrepreneurial journeys and foster ecosystem building in new markets. These initiatives augment and complement the University’s academic programmes and act as a unique bridge to industry well beyond Singapore’s shores.
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