Senior Product Designer, Chat Experience

OKX is seeking a Senior Product Designer to craft intuitive, trustworthy, and aesthetically appealing user experiences for their crypto exchange platform, focusing on chat and interaction design.

Responsibilities

• Drive experience innovation on socially-driven and interaction-heavy feature, elevating user experience and foster meaningful connections—ultimately boosting user adoption and engagement.
• Partner closely with product managers, researchers, and engineers to define core problems and deliver user-centered design solutions—taking them from concept to polished execution.
• Contribute to the product development process with wireframes, user flows, journey maps, high-fidelity mockups, interactive prototypes, and evaluative research.
• Collaborate closely with UX Research, UX Writing, Brand, and Product leadership to shape the overall design vision of your area of ownership.
• Consistently elevate the quality of the design by soliciting feedback from peers and stakeholders through formal Design Reviews, presentations and by facilitating design thinking workshops.

Requirements

• Experience in designing visually or engaging consumer-facing chat experience or instant messaging platform/features.
• A strong sense of ownership and a growth mindset—you take initiative, stay curious, and continuously push your craft forward.
• Experience designing for chat, social, or user-to-user interaction features.
• Deep expertise in visual and user interface design, with a sharp eye for detail and a passion for delivering pixel-perfect experiences.
• A champion of innovation who brings fresh ideas to the table and solves problems with creativity and clarity.
• Strong critical thinking and design judgment—you can zoom in on micro-interactions and zoom out to shape holistic user journeys.
• 3+ years of experience collaborating within cross-functional teams at a tech company, shipping end-to-end design solutions that make an impact.
• Strong communication skills with a proven ability to articulate ideas and advocate for design decisions.
• Nice to Haves: Prototyping skills to bring ideas to life and communicate transitions or microinteractions.
• Familiarity with design systems and the ability to scale visual consistency across platforms.
• Exposure to data-informed design—comfortable interpreting user insights, behavioral data, or A/B test results.
• Experience working across time zones with distributed teams—you know how to stay aligned and communicate with clarity.
• A Bachelor or Masters in Fine Arts in Graphic/Visual Design, Visual Communication, or a related design discipline.

Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants