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"Design is not for philosophy it's for life."
— Issey Miyake
Senior Product Designer, Patient (Activation)
Headway • San Francisco, United States of America 🇺🇸
As a Senior Product Designer, you will design the continued care journey for patients, focusing on making therapy more accessible. Your work will involve prototyping and shipping experiments to improve patient experiences and defining the vision for new AI-powered products.
Responsibilities
- Prototype and ship experiments that improve how patients get to their first session with a therapist or psychiatrist
- Lead design for onboarding and ongoing care journeys
- Define the vision for new AI-powered patient products and bring them to life
- Translate ideas into production-ready, high-quality visual design
- Develop and document reusable design patterns in our patient-facing design system (Helix)
- Collaborate closely with PMs, marketers, engineers, researchers, and other product and brand designers
Requirements
- 5-8 years experience as a Product Designer, designing high-performing, consumer-facing desktop and mobile web products
- Strong visual and interaction design craft
- Excited by hypothesis-driven iteration, experimentation, and measurable impact
- Can translate user insights and business goals into polished, intuitive design
- Desire for your work to make a meaningful difference in people’s lives
Key Skills
- 5-8 years experience as a Product Designer
- Strong visual and interaction design craft
- Excited by hypothesis-driven iteration, experimentation, and measurable impact
- Can translate user insights and business goals into polished, intuitive design
- Desire for your work to make a meaningful difference in people’s lives
Benefits
- Equity compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
About Headway
Headway is building a new mental healthcare system that everyone can access making it easy for therapists to accept insurance and grow their practice. 1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive for prospective patients. This is where we got our start – Headway has built the first software-enabled network of therapists who accept health insurance, making it easy for therapists to grow their practices, and possible for patients to find quality care they can afford. Headway was founded in 2019 and are now powering 600,000+ appointments per month. To scale its vision, Headway has raised over $325 million in funding from a16z (Andreessen Horowitz), Thrive, Accel, and GV (formerly Google Ventures), Spark Capital, Forerunner Ventures and Health Care Service Corporation. Join us, a
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