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"Design is not for philosophy it's for life."
— Issey Miyake
Senior Product Designer, Insurance
Alma • United States of America 🇺🇸
The Senior Product Designer will craft intuitive tools for mental health providers to navigate insurance eligibility and claims processing. They will collaborate with cross-functional teams to deliver efficient and valuable solutions.
Responsibilities
- Partner closely with Product Managers, Engineering Managers, and Lead Product Designer to solve challenging problems in the insurance space.
- Lead the design of scalable, intuitive user experiences across devices.
- Apply service design and systems thinking to create higher-impact workflows.
- Understand and advocate for user needs through research activities.
- Share ideas through sketches, wireframes, prototypes, and design reviews.
- Collaborate cross-functionally in a highly agile, iterative environment.
- Contribute to Alma’s design system and best practices.
Requirements
- 5+ years of experience in product design or user experience design, ideally within healthcare, fintech, or another highly complex domain.
- A portfolio with case studies showcasing deep understanding of user needs, ability to translate complex systems into seamless experiences, and creative problem-solving.
- Curious, ambitious, empathetic, and strategic designer who thrives in complexity.
- Fluent in digital design and prototyping tools, especially Figma.
- Comfortable working in a fast-paced, metrics-driven environment.
- Effective at context switching and building relationships.
- Passionate about user research and accessibility/usability.
Key Skills
- Digital design
- Prototyping
- Service design
- Systems thinking
- User research
- Cross-functional collaboration
- Agile environment
- Design system contribution
Benefits
- Remote-first company.
- Health insurance plans through Aetna and MetLife.
- 401K plan (ADP).
- Monthly therapy and wellness stipends.
- Monthly co-working space membership stipend.
- Monthly work-from-home stipend.
- Financial wellness benefits through Northstar.
- Pet discount program through United Pet Care.
- Financial perks and rewards through BenefitHub.
- EAP access through Aetna.
- One-time home office stipend.
- Comprehensive parental leave plans.
- 12 paid holidays, and 1 Alma Volunteering Day.
- 3 weeks of PTO, plus 7 sick days.
About Alma
Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with 24,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures.
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