Product Designer

Own core journeys end-to-end, simplifying complex workflows into user-friendly experiences. Build a cohesive design system and partner with cross-functional teams to ensure product quality and customer trust.

Responsibilities

• Own core journeys end-to-end: onboarding, evaluation/intake, image capture, asynchronous consults, lab flows, prescription and fulfillment, payments/subscription, refills/adherence, and results/education.
• Simplify complexity: translate insurance, pricing, and regulatory constraints (consents, Rx-only flows) into clear steps and plain language.
• Build a cohesive design system: foundations, components, accessibility, motion; scale across web, app, and care ops tools.
• Prototype fast, validate smarter: Figma prototypes, moderated/unmoderated tests, event instrumentation, and A/B tests to learn quickly.
• Partner deeply: work with Clinical, Care Ops, Growth, and Engineering to ship on schedule and measure outcomes.
• Champion quality: sweat microcopy, states, and edge cases; make "hard things obvious" without losing warmth or brand.
• Build the function: establish rituals (critiques, research cadence, metrics reviews) and mentor contractors as we scale.

Requirements

• 6+ years in product design with shipped consumer UX/UI; experience in healthcare or other regulated, workflow-heavy domains strongly preferred.
• Portfolio that shows systems thinking and crisp execution: you've simplified multi-step flows into intuitive UI and moved key metrics.
• Strong product instincts for consumer health or subscription funnels: onboarding, paywalls, lifecycle, and engagement loops.
• Proficiency in Figma (components, variants, auto-layout), prototyping (high-fidelity clickthroughs), and usability testing.
• Comfort with data and research: define success metrics, run scrappy studies, collaborate on event schemas, and iterate quickly.
• Accessibility fluency (WCAG), content design chops, and strong visual craft.
• Low-ego collaborator who can alternate between IC execution and strategic thinking.
• Comfortable using and adapting across different tools (design, data, testing) — versatility and speed are key in our environment.
• Experience with or openness to AI tools and workflows; ideally someone who can experiment rapidly and use new technology to accelerate design work.

Key Skills

• Systems thinking
• Crisp execution
• Strong product instincts
• Proficiency in Figma
• Usability testing
• Data and research
• Accessibility fluency
• Content design
• Visual craft
• Collaboration
• AI tools and workflows

Benefits

• Meaningful equity
• Flexible PTO
• Great medical/vision/dental
• 401k w/ match
• One Medical
• MacBook + stipend