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"Good design is obvious. Great design is transparent."
— Joe Sparano
Contribute to strategic research initiatives while sharpening user research skills. Work on an independent project with guidance from a research mentor.
Responsibilities
- Contribute to strategic research initiatives while sharpening your user research, survey, and interviewing skills.
- Grow the effectiveness of research operations and project logistics by directly supporting projects and documenting best practices.
- Work on an independent project specifically crafted for this internship where you will scope, plan, execute, and create the artifacts with the guidance of your research mentor.
Requirements
- Currently enrolled in an undergraduate, Masters, or PhD program in cognitive psychology, data science, design, human computer-interaction, MIS, social sciences, or related programs.
- An understanding of user-centered design methods and applications, and how research plays a part in the development process.
- Ability to conduct independent primary and secondary research.
- Experience creating journey maps, service blueprints, empathy maps and other user-centered artifacts.
- Experience with segmentation, archetypes, personas, jobs-to-be-done, or other frameworks.
- Proven ability to build consensus, work in cross-functional teams, and collaborate in fast paced environments.
- Must be an effective communicator with strong story telling skills.
- Familiarity with design and collaboration tools such as Adobe suite, Figma, Figjam, Lucidspark/Lucidchart, Miro, Mural, etc.
- Familiarity with research tools such as Alchemer, dscout, Maze, MUIQ, Qualtrics, usertesting.com or similar platforms.
- Basic knowledge of statistical analysis and data visualization.
- Experience with usability testing and A/B testing.
- Ability to synthesize research findings into actionable insights.
- Strong problem-solving skills and a proactive attitude.
- Ability to manage multiple projects simultaneously and meet deadlines.
Key Skills
- User-centered design methods and applications.
- Conducting independent primary and secondary research.
- Creating journey maps, service blueprints, empathy maps and other user-centered artifacts.
- Experience with segmentation, archetypes, personas, jobs-to-be-done, or other frameworks.
- Building consensus, working in cross-functional teams, and collaborating in fast paced environments.
- Effective communication with strong story telling skills.
- Familiarity with design and collaboration tools such as Adobe suite, Figma, Figjam, Lucidspark/Lucidchart, Miro, Mural, etc.
- Familiarity with research tools such as Alchemer, dscout, Maze, MUIQ, Qualtrics, usertesting.com or similar platforms.
- Basic knowledge of statistical analysis and data visualization.
- Experience with usability testing and A/B testing.
- Synthesizing research findings into actionable insights.
- Strong problem-solving skills and a proactive attitude.
- Managing multiple projects simultaneously and meeting deadlines.
About 7-eleven
7-Eleven introduced the world to convenience. And in return, the world made us the #1 convenience retailer. It started with a simple idea – give customers what they want, when and where they want it. That was 1927. And what started on a single ice dock in Dallas, Texas, has since grown to more than 70,000 locations in 18 countries around the globe. The idea may have been simple, but it started a retail revolution.
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