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"Design is where science and art break even."
— Robin Mathew
Principal UX Researcher
At&t • Austin, United States of America 🇺🇸
Conduct product and user research to inform and improve the design and functionality of products and services. Collaborate with cross-functional teams to integrate user research findings into the design and development process.
Responsibilities
- Develop and implement comprehensive research plans and methodologies to gather user insights.
- Analyze and interpret complex research data to identify patterns, trends, and actionable insights.
- Collaborate closely with cross-functional teams, including designers, product managers, and developers.
- Create detailed user personas and journey maps based on comprehensive research data.
- Continuously iterate on research methods and processes to ensure they remain effective and innovative.
- Maintain a repository of research findings, stay current with the latest UX research methodologies, tools, and industry trends.
Requirements
- Bachelor’s degree (BS/BA) desired.
- 7+ years of related experience.
- Certification is required in some areas.
- Ideal candidate has an MS or PhD in a human behavior-related field or equivalent experience.
Key Skills
- Knowledge and experience with applied qualitative and quantitative research methods
- Knowledge and/or experience in data analytics and machine learning
- Excellent communication, project management, and organizational skills
- Critical thinking and product mindset
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T products and services
About At&t
We understand that our customers want an easier, less complicated life. We’re using our network, labs, products, services, and people to create a world where everything works together seamlessly, and life is better as a result. How will we continue to drive for this excellence in innovation? With you. Our people, and their passion to succeed, are at the heart of what we do. Today, we’re poised to connect millions of people with their world, delivering the human benefits of technology in ways that defy the imaginable. What are you dreaming of doing with your career? Find stories about our talent, career advice, opportunities, company news, and innovations here on LinkedIn. To learn more about joining AT&T, visit: http://www.att.jobs We provide in some of our posts links to articles or posts from third-party websites unaffiliated with AT&T. In doing so, AT&T is not adopting, endorsing or otherwise approving the content of those articles or posts. AT&T is providing this
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