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UX Researcher

Medvidi β€’ Serbia πŸ‡·πŸ‡Έ

Contract

The UX Researcher will proactively identify research opportunities to help product teams reduce uncertainty in their projects. They will participate in both discovery and delivery phases, conducting user research and providing synthesized insights to guide product development.

Responsibilities

  • Proactively identify research opportunities to reduce uncertainty in problems and solutions
  • Participate in discovery and delivery phases
  • Plan, design, and conduct user research (interviews, surveys, etc.)
  • Analyse user research insights and provide recommendations
  • Use behavioural frameworks in research work
  • Create user experience artefacts (e.g., CJM)
  • Compile research insights in a knowledge base
  • Perform secondary research to help teams
  • Work as part of a product track, collaborating with other roles

Requirements

  • 2+ years of experience as a UX Researcher in a product-led company
  • Experience working as part of the product team
  • Experience in planning, designing, conducting, and analysing both qualitative and quantitative research
  • Experience in presenting research insights visually (e.g., using CJM or USM)
  • Structured approach to problem solving
  • Culture fit: ownership, focus, transparency, evidence-based decision approach
  • Advanced English level (C1) and Fluent Russian
  • Experience with frameworks (JTBD, COMB, BMAT, etc.) is a plus
  • Proficient in using LLMs in daily work

Key Skills

  • UX Research
  • Qualitative and Quantitative Research
  • Visual Presentation of Research Insights
  • Problem Solving
  • Ownership and Responsibility
  • Focus and Prioritisation
  • Transparency
  • Evidence-Based Decision Making
  • Advanced English (C1)
  • Fluent Russian
  • Behavioral Frameworks (JTBD, COMB, BMAT, etc.)
  • LLM Proficiency

About Medvidi

At MEDvidi, our mission is to revolutionize the way individuals perceive, access, and engage with mental health care.Our commitment is to craft an innovative online platform that not only nurtures emotional well-being but also offers personalized support while fostering a sense of community. Our driving purpose is to break down barriers to mental health care by providing accessible, affordable, and stigma-free services to individuals across the US. We understand that seeking help should be an empowering journey, not a daunting one. Thus, we strive to create an environment where seeking mental support is as natural as pursuing physical health.

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