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"Good design is obvious. Great design is transparent."
— Joe Sparano
The UX Researcher will develop the ability to organize and execute research while collaborating with stakeholders to align research with business needs. They will explore data from various sources to understand the context of research work and make recommendations based on coherent findings.
Responsibilities
- Developing the ability to organise and execute research.
- Working with stakeholders to understand research questions ensures that the research is aligned with business needs and objectives.
- Exploring data from analytics packages, customer insight or other sources to understand context of research work.
- Combine different types of data into coherent findings and make recommendations.
- Observing users and formulating relevant use cases helps in ensuring that the product design meets user expectations and requirements.
- Using data to focus research efforts and confirm key metrics to drive strategic decisions.
Requirements
- Experience in UX Research or early career candidates with good placement experience in human factors.
- Experience working with a subset of UX research methods, such as usability testing, interviews, surveys, card sorting, workshops, and more.
- Have a demonstrable understanding of the nuances of researching in different contexts (remote / in person / unmoderated /moderated).
- Have B2B or professional services background.
Key Skills
- Experience in UX Research or early career candidates with good placement experience in human factors.
- Experience working with a subset of UX research methods, such as usability testing, interviews, surveys, card sorting, workshops, and more.
- Have a demonstrable understanding of the nuances of researching in different contexts (remote / in person / unmoderated /moderated).
- Have B2B or professional services background.
Benefits
- Medical Aid
- Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
- Modern family benefits, including adoption and surrogacy
- Study Leave
- Flexible working hours
About Remitly
Remitly is an international payments company that leverages digital channels, including mobile phones, to send money internationally. Remitly's digital products are fundamentally faster, less expensive, and far more convenient for customers to send money across borders.
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