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"Good design is obvious. Great design is transparent."
— Joe Sparano
The UX Designer will deliver design solutions that meet user and business needs while collaborating with project teams. They will gather insights, iterate designs based on user research, and create high-quality deliverables.
Responsibilities
- Deliver the most suitable design solutions which meet user needs, business needs and reflect known constraints
- Collaborate with other designers, developers, business analysts and QA to arrive at the most suitable solution efficiently
- Gather insights and data related to competitors and understand technical constraints and communicate key insights, and opportunities to your team and stakeholders
- Iterate designs based on user research and user needs - uses prototyping tool and have experience of usability testing
- Plan and facilitate collaborative stakeholder and/or customer workshops that support and drive the project forward
- Plan and create user flows and information architecture (IA) that is intuitive for users to find their way around our software
- Produce high quality deliverables that clearly communicate rationale in an easy to understand, compelling manner
- Create prototypes at the most appropriate fidelity for their purpose
- Create and maintain design systems / libraries to deliver consistency across platform
- Provide recommendations for iterations or improvements based on user research
- Support user research activities
- Have experience using Miro as a collaborative tool and have experience working in an agile team
Requirements
- Proven experience as a UX Designer
- Working knowledge with design techniques and tools (Figma, Axure, Sketch, XD, design systems)
- Very good understanding of design thinking, UCD guiding principles and best practice
- Familiarity with GDS principles (desirable)
- Able to design for user needs
- Good practical knowledge of accessibility standards, implementation techniques and testing
- Practical experience of applying IxD principles and laws, with experience of wireframing and design
- Motivated and able to work proficiently independently and in a team environment
- Strong communication skills
- Experience of designing for desktop and software solutions
Key Skills
- Design techniques and tools (Figma, Axure, Sketch, XD, design systems)
- Design thinking, UCD guiding principles and best practice
- Accessibility standards, implementation techniques and testing
- IxD principles and laws
- Wireframing and design
- Communication skills
- Collaborative tool (Miro)
- Agile team experience
Benefits
- 23 days’ holiday pro rata with the opportunity to buy extra leave
- Company matched pension, life assurance
- 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
- Opportunity to take a paid day out of the office
- Access to Employee Network Groups
- Opportunity to gain additional qualifications through Learning Academy or apprenticeships
About Capita
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across eight countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. A publicly listed business with adjusted revenue of £2.4bn, Capita’s areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. We’re embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders.
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