Senior UI/UX Designer

The Senior UI/UX Designer will lead the entire UX lifecycle, from conducting user research to designing and prototyping user-centered solutions. They will collaborate with cross-functional teams to implement and optimize features that enhance customer satisfaction and drive conversion.

Responsibilities

• Plan, conduct, and synthesize user research, analyze customer behavior, monitor digital trends, and benchmark competitors to generate actionable insights
• Develop and maintain a scalable, component-based design system, promoting consistency and efficiency across all digital touchpoints
• Design and prototype user-centered solutions, including wireframes, customer journeys, and new feature concepts that address user needs and business objectives
• Own and maintain the website’s information architecture, ensuring clear navigation and intuitive user flows across global and regional pages
• Lead the end-to-end implementation of UX improvements, from ideation through hand-off to development and content teams, ensuring high-quality execution
• Act as a UX ambassador, advocating for best practices and educating stakeholders across regions and teams to foster buy-in and collaboration throughout the project lifecycle
• Monitor and analyze website performance, identifying usability issues, prioritizing enhancements, and designing experiments and A/B tests to optimize conversion and engagement
• Prepare and deliver presentations and reports to senior leaders, communicating insights, proposed improvements, and performance outcomes
• Stay current with industry trends, tools, and methods, continuously bringing fresh ideas and inspiration to elevate the user experience

Requirements

• Master’s degree in Human-Computer Interaction, Digital Media, Interaction Design, or a related field — or equivalent proven experience
• Minimum 5+ years in UX design, with at least 2 years in a senior role
• Deep expertise in UX design methodologies
• Demonstrated ability to analyze online user behavior and translate data into actionable insights and design improvements
• Skilled in creating clear briefings for design and development teams
• Proven experience developing and maintaining a scalable design system for digital platforms

Key Skills

• A digital native with a genuine passion for user experience, design thinking, and continuous learning
• A strong advocate for the user, balancing user needs with business objectives to deliver smart, elegant solutions
• Confident communicator, comfortable engaging with users and stakeholders to uncover insights and challenge assumptions
• Analytical and detail-oriented, with a data-driven mindset and a bias for action
• Proven stakeholder management and influencing skills, able to align cross-functional and cross-regional teams
• Proficient in industry-standard design tools (e.g., Figma, Adobe XD) and experienced working in agile, cross-functional teams