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"Design is not for philosophy it's for life."
— Issey Miyake

Support product teams by applying User-Centered Design best practices throughout the software lifecycle. Engage with end users to ensure solutions meet operational needs and guide iterative product development.
Responsibilities
- Support product teams by applying User-Centered Design (UCD) best practices throughout the software lifecycle.
 - Engage with end users through the agile product development process to ensure solutions meet operational needs.
 - Establish feedback loops with customers and apply the Build–Measure–Learn cycle to guide iterative product development.
 - Conduct user research, including interviews, usability testing, and surveys, to validate design assumptions.
 - Create design artifacts such as sketches, flows, wireframes, high-fidelity mockups, and interactive prototypes.
 - Ensure all design work complies with accessibility standards (WCAG, Section 508) and follows industry best practices for inclusive design.
 - Collaborate with Product Managers on backlog refinement and prioritization to align design priorities with business value.
 - Provide clarification to developers during implementation to ensure user expectations are met.
 - Collaborate within cross-functional Agile/DevSecOps teams, actively participating in standups, demos, and retrospectives.
 - Present and communicate design decisions effectively to stakeholders and senior leadership.
 
Requirements
- Proven UI/UX industry experience on complex web and/or mobile application design projects.
 - Strong skills in user research, usability testing, and user-centered design methods.
 - Experience collaborating in Agile/DevSecOps environments, including backlog refinement with Product Managers.
 - Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD, Axure, InVision).
 - Knowledge and practical application of accessibility standards (WCAG, Section 508) and inclusive design principles.
 - Experience producing deliverables such as wireframes, user flows, prototypes, and high-fidelity mockups.
 - Strong communication, facilitation, and stakeholder collaboration skills.
 - Fluent English skills (verbal and written).
 - Portfolio of work demonstrating past design solutions and methodology.
 - Certification in UI/UX or related field (UI Design, UX Analyst, Human-Centered Design) desirable.
 - University degree in Human Computer Interaction (HCI), Human Factors, Human-Centered Design/Engineering, or related discipline.
 - Willingness to work in EST time zone
 
Key Skills
- User research
 - Usability testing
 - User-centered design methods
 - Agile/DevSecOps environments
 - Design and prototyping tools (Figma, Sketch, Adobe XD, Axure, InVision)
 - Accessibility standards (WCAG, Section 508)
 - Inclusive design principles
 - Wireframes
 - User flows
 - Prototypes
 - High-fidelity mockups
 - Communication
 - Facilitation
 - Stakeholder collaboration
 - Fluent English
 
About Wlg
World Lending Group (WLG) is a global mortgage lending company.
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