Sr. AI Product Designer (Remote)

The Sr AI Product Designer will define how AI-powered solutions are experienced, focusing on creating effective, intuitive, and trusted interactions. This role involves collaborating with various teams to ensure design is central to AI rollouts from concept to adoption.

Responsibilities

• Design AI-powered experiences: Own the UX of AI agents such as customer success agents, internal copilots, and workflow assistants. Translate business goals and AI capabilities into user journeys that are seamless, engaging, and trustworthy.
• Create interaction patterns & visuals: Define the look, feel, and behavior of AI agents. Explore conversation flows, interface states, and visual cues that make interactions with AI clear, human-centered, and contextually appropriate.
• Prototype & test: Build prototypes that bring AI concepts to life. Conduct user research, usability testing, and gather feedback to refine interactions and ensure experiences deliver real value.
• Embed responsible AI into design: Translate governance requirements and safety standards into design patterns that minimize risk while promoting transparency, trust, and accessibility.
• Collaborate on AI initiatives: Partner with product managers, engineers, and business leaders to ensure design is central to AI rollouts — from initial concept to adoption.
• Provide UX leadership on communication, enablement materials, and training to support launches.
• Advance AI design practices: Contribute to internal design systems, toolkits, and knowledge hubs that establish best practices for AI experiences.
• Share expertise and mentor colleagues in applying UX design principles to emerging AI use cases.

Requirements

• 8+ years of experience in product design, UX design, or related roles, with a portfolio showcasing complex workflows, conversational interfaces, or enterprise-scale digital products.
• Expertise in UX for AI/ML applications: Familiarity with designing for AI-powered interactions, conversational design, or agent-based experiences.
• End-to-end design skills: Strength in both interaction design and visual design, with the ability to bring concepts to life through polished prototypes and clear storytelling.
• User research capability: Experience planning and conducting research to inform design decisions, especially for novel or ambiguous problem spaces.
• Working knowledge of AI/ML concepts: Comfort translating AI functionality and limitations into meaningful user-facing experiences.
• Governance-aware design mindset: Understanding of responsible AI principles and ability to design within regulated or sensitive contexts.
• Collaboration & communication: Strong ability to align stakeholders around design solutions and advocate for user experience throughout the product lifecycle.
• Adaptability: Comfort working in fast-evolving environments, iterating quickly as both AI capabilities and business needs change.

Key Skills

• Interaction design
• Visual design
• Prototyping
• User research
• AI/ML concepts
• Responsible AI principles
• Collaboration & communication
• Adaptability

Benefits

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe