Product Designer, Enterprise Focus

As a Senior Product Designer, you will lead strategic design initiatives for the Marketing Cloud team, focusing on creating human-centered experiences for marketing campaigns. You will collaborate with cross-disciplinary teams and oversee multiple web and mobile application features.

Responsibilities

• Collaborate closely with product owners, engineers, and user research teams to create a vision for your product area
• Serve as a bridge linking design, product, engineering, and marketing teams
• Oversee multiple web and mobile application features, interfaces, and experiences
• Communicate clear and compelling ideas to a wide range of key stakeholders using documentation, reviews, and presentations
• Produce wireframes, storyboards, concepts, and other collateral to help communicate research results and make the case for new ideas
• Create designs that adhere to and extend the existing style guide and design system
• Generate detailed final design specs that inspire accurate developer builds
• Work with developers and quality experts to deliver a polished final product
• Promote and educate others on new interface guidelines and design patterns
• Mentor new design staff
• Develop software that is global in reach, universal in design, and designed for users of multiple languages and abilities
• Advocate for accessibility through encouraging product and engineering management to prioritize accessible features and bug fixes
• Support the vision for a product’s creative identity, articulates it clearly and convincingly, and guide the team through its implementation

Requirements

• 4+ years of experience designing and delivering software products from start to finish as part of a cross-functional team
• Deep understanding of user-centered design methods and best practices
• Ability to deliver solutions on time independently and with on-site and distributed teams
• Strong communication and active listening skills
• Familiar with managing large design initiatives
• Expert knowledge of current design tools, such as Figma
• BA/BS or MA/MS in a design-related field, or equivalent experience

Key Skills

• User-centered design methods and best practices
• Analytics and research to drive decisions and develop product iterations
• Visualization, influence, and empathy
• Exploring ideas, persuading, and building consensus
• Delivering original, high-quality design work
• Strong communication and active listening skills
• Managing large design initiatives
• Designing in design systems
• Considering design impacts on ethics and equality
• Expert knowledge of current design tools
• Portfolio with links to work samples

Benefits

• Time off programs
• Medical, dental, vision, mental health support, paid parental leave, life and disability insurance
• 401(k), and an employee stock purchasing program