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"The function of design is letting design function."
— Micha Commeren
Drive the design of large-scale AML and Sanctions Screening platforms, translating strategic business and regulatory needs into human-centered solutions. Collaborate with cross-functional teams to ensure high design fidelity and address gaps through regular reviews and feedback loops.
Responsibilities
- Drive the design of large-scale, mission-critical AML and Sanctions Screening platforms.
- Partner with researchers, product managers, engineers, and compliance leaders to define and align on product vision, priorities, and design principles.
- Use advanced interaction design and systems thinking to simplify complex investigative workflows.
- Create wireframes, user flows, journey maps, high-fidelity prototypes, and final designs in Figma.
- Guide end-to-end design processes - from initial framing and exploration through delivery and refinement.
- Facilitate design critiques, co-creation workshops, and presentations to communicate design strategy and rationale.
- Collaborate with engineering during implementation, ensuring high design fidelity and addressing gaps.
- Partner with UX Researchers to champion the needs of AML investigators and sanctions screening analysts.
- Help elevate Citi’s design culture by mentoring junior designers, contributing to design operations, and shaping best practices.
- Contribute to the growth of Citi’s internal Design System and help define standards for enterprise-scale applications.
Requirements
- Proven experience designing enterprise-scale or highly regulated digital products, ideally in financial services, compliance, or data-driven domains.
- Exceptional systems thinking and interaction design skills.
- Track record of delivering impactful designs that improve business outcomes and user experience.
- Confident working on ambiguous, cross-team initiatives with multiple stakeholders and evolving requirements.
- Skilled in Figma and comfortable working with design components and preparing design documentation.
- Strong communicator - able to synthesize insights, influence decisions, and drive alignment across product and engineering.
- Passionate about inclusive, accessible design and thoughtful about edge cases and systemic risk.
- Bachelor’s degree in Design, HCI, or a related field (or equivalent experience).
Key Skills
- Enterprise-scale or highly regulated digital products
- Systems thinking and interaction design
- Impactful design delivery
- Cross-team collaboration
- Figma and design documentation
- Communication and alignment
- Inclusive and accessible design
- Bachelor’s degree in Design, HCI, or related field
About Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
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