UX Researcher (Mountain View, CA)

A contract UX Researcher position at a Silicon Valley-based company focused on health-related digital products, requiring experience in UX Research and Human Factors.

Responsibilities

• Partner with stakeholders (Product, Engineering, UX/Human Factors, Regulatory Affairs) to align on research goals and milestones
• Plan, design, and execute user research studies using methodologies such as in-depth interviews, usability testing, observation, contextual inquiry, and surveys
• Work with recruiting vendors to source participants, including writing screeners and managing budgets
• Independently moderate research sessions and manage end-to-end study execution
• Quickly synthesize findings into actionable insights that inform design, product, and development decisions
• Create clear, engaging research reports and presentations for diverse stakeholders
• Collaborate with design, product, writing, and engineering teams to refine products and prototypes for testing
• Contribute to SaMD documentation (e.g., validation plans, risk analysis, study recommendations) to support regulatory requirements
• Use research insights to help shape the health product roadmap and strategy
• Mentor and guide other researchers, providing feedback on reports and collaboration sessions
• Work with leadership to prioritize research activities across projects

Requirements

• 7+ years of UX Research or Human Factors experience with a Bachelor’s degree, OR 1+ years of UX Research or Human Factors experience with a Master’s degree
• Educational background in Human-Computer Interaction, Human Factors, Anthropology, Psychology, or a related field, or equivalent industry research experience
• Demonstrated experience leading multiple research studies from planning through reporting
• Hands-on expertise with a wide range of qualitative and usability methodologies
• Proven track record of working closely with product and design functions throughout the development lifecycle
• Self-motivated, detail-oriented, and able to thrive in both independent and collaborative settings
• Strong organizational skills with the ability to manage multiple projects in a fast-paced environment
• Excellent verbal, written, and presentation skills for communicating research findings to a variety of audiences
• Fluency in UX best practices, research methodologies, and human-centered design principles
• Strong critical thinking, discretion, and a results-driven approach
• Creative problem-solver with the ability to navigate ambiguity and constraints

Key Skills

• UX Research
• Human Factors
• Qualitative and usability methodologies
• Product and design collaboration
• Research reporting
• Regulatory requirements
• Mentoring and leadership

Benefits

• Medical, Dental, Vision, 401k