Senior UX Researcher

Senior UX Researcher role at DENSO to drive innovation in UX research and development for next-generation mobility products.

Responsibilities

• Independently or collaboratively conduct user research and usability studies to uncover valuable insights.
• Partner with external vendors and academia to identify user and customer needs and pinpoint gaps in their experiences.
• Analyze customer data from internal systems and external studies to reveal key needs and experience gaps.
• Collaborate closely with UX Designers to propose system solutions, design innovative concepts, and define project essentials such as principles, personas, journey maps, and use cases.
• Play a pivotal role in shaping and aligning the UX strategy for North America and on a global scale.
• Perform additional job-related responsibilities as assigned, contributing to the team’s overall success.

Requirements

• Requires a Master's degree in Human Computer Interaction, Information Technology, Cognitive Psychology, Human Factors, Social Studies, Anthropology, Interface/Interaction Design, or a related field.
• Requires 2-5 years of relevant experience.
• Passion for user experience of society as a whole, especially related to mobility and automobile.
• Willingness to continue learning, stay curious and research new product domains and skills.
• Progressive thinking to make research activities valuable in the context of product and business development.
• Knowledge and experience of user research methodologies such as usability testing, focus group interviews, observational studies, quantitative and qualitative studies, diary studies.
• Knowledge and experience of data analytics methodologies such as regression analysis, correlation analysis, conjoint analysis, and cluster analysis.
• Knowledge of Human Factors in mobility product is preferred.