Lead UX/UI Designer

GEICO is looking for a Lead UX/UI Designer to lead design programs and mentor other designers, focusing on customer-centered solutions and strategic outcomes.

Responsibilities

• Collaborates with product, engineering, and business teams to uncover customer and business needs
• Translates complex ideas into understandable concepts and solutions that evolve and enhance the product experience
• Manages through shifting priorities to provide clear direction and input on product prioritization and support early product definition
• Advocates for the customer through human-centered design methods, including discovery, research, and user testing
• Facilitates and participates in workshops with internal and external stakeholders to align with business needs
• Drives end-to-end product design process by framing problems, developing insights, and designing new methodologies/practices to serve customer needs
• Creates process and user flows, wireframes, journey maps, and user interface specifications
• Delivers design assets for acceptance, development, and delivery to market in partnership with engineering
• Teach, mentor and guide designers

Requirements

• 8+ years of experience with User Experience design
• Experience designing for cross channel e.g. responsive web and native mobile interfaces
• Demonstrate ability to work across design processes e.g. user research, user experience design, UI design and specifications
• Ability to design and implement service design solutions and experience strategy initiatives
• Experience leading project teams of multiple designers within agile development environments
• Ability to collaborate with Product Management, Engineering and Operations teams
• Effective communication and storytelling skills
• Ability to work autonomously with minimal direction
• Proficiency with design tools (i.e., Figma) to deliver concepts and enable successful collaboration across teams
• Familiarity with working in an established design system within agile development teams

Benefits

• Comprehensive Total Rewards program
• Market-competitive compensation
• 401K savings plan vested from day one that offers a 6% match
• Performance and recognition-based incentives
• Tuition assistance
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year