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"Design is not for philosophy it's for life."
— Issey Miyake
Staff Product Designer, Patient (Activation)
Headway • New York, United States of America 🇺🇸
Remote $215,900 - $254,000 Full-time Staff
Headway is seeking a Staff Product Designer on their Patient Team to design the continued care journey for patients, working remotely across the US.
Responsibilities
- Design the continued care journey for patients—making it easier to get started with therapy and feel supported every step of the way
- Create thoughtful, seamless experiences that help patients book their first appointment, connect with a new provider, transition smoothly if they need a different provider, and stay engaged in care between sessions
- Prototype and ship experiments that improve how patients get to their first session with a therapist or psychiatrist
- Lead design for onboarding and ongoing care journeys, ensuring patients feel supported throughout their experience with Headway
- Define the vision for new AI-powered patient products and bring them to life
- Translate ideas into production-ready, high-quality visual design
- Develop and document reusable design patterns in our patient-facing design system (Helix)
- Collaborate closely with PMs, marketers, engineers, researchers, and other product and brand designers
Requirements
- 8+ years experience as a Product Designer, designing high-performing, consumer-facing desktop and mobile web products
- Strong visual and interaction design craft
- Experience with hypothesis-driven iteration, experimentation, and measurable impact
- Ability to translate user insights and business goals into polished, intuitive design
- Degree in Product Design, HCI, or related field
Key Skills
- Visual design
- Interaction design
- Hypothesis-driven iteration
- Experimentation
- Measurable impact
- User insights
- Business goals
- Production-ready, high-quality visual design
- Reusable design patterns
- Collaboration
Benefits
- Equity compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
About Headway
Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
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