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"The function of design is letting design function."
— Micha Commeren
The Senior UX Researcher will plan and manage research by collaborating with cross-functional teams to define objectives and priorities. They will conduct qualitative and quantitative studies, analyze data, and present actionable insights to influence business decisions.
Responsibilities
- Pianificazione e gestione della ricerca
- Esecuzione strategica
- Analisi e reporting
- Mentorship e cultura della ricerca
- Innovazione metodologica
Requirements
- Laurea in discipline affini (Psicologia, Sociologia, Design, HCI, ecc.)
- Oltre 5 anni di esperienza nella ricerca UX
- Conoscenza approfondita dei principi di User-Centered Design, UX e UI
- Ottima padronanza dell’inglese, sia scritto che parlato
- Metodologie di ricerca UX: interviste, usability test, card sorting, tree testing, survey, ecc.
- Tool di ricerca: UserTesting, Lookback, Maze, Optimal Workshop
- Gestione test e setting: organizzazione di sessioni in presenza e da remoto
- Analisi dati: utilizzo di NVivo, Dovetail, SPSS, Excel, R
- Storytelling e data visualization
- Leadership e mentoring
- Pensiero critico e visione strategica
- Proattività e problem-solving operativo
- Collaborazione efficace in team multidisciplinari
About Sky
Sky connects and entertains millions of people across Europe. At the heart of everything we do, is a belief that people deserve better. For decades, we’ve shaken up every category we entered to give people what they love, to make life a little easier and to provide great value. That’s how we bring millions of customers the joy of a better experience in TV, broadband and mobile. In TV, we offer the best sports coverage, unmissable TV and the smartest ways to stream and aggregate the TV you love. In broadband, we power homes and businesses, with a fast, reliable connection. In mobile, we bring people closer, with plans at unbeatable value. And now, you can even keep your home connected and protected, through our smart insurance. We design our products to fit seamlessly into your life, with service whenever and however you need it. That’s how we do better for customers. And we believe in better for society too. We power the cultural economy in the UK and beyond, making award-winning
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