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"The function of design is letting design function."
â Micha Commeren
UX Designer
Konica Minolta Business Solutions U.s.a., Inc. âą United States of America đșđž
Full-time Senior
An Experience Designer role at Konica Minolta Business Solutions to lead research-driven design initiatives and strategic design conversations.
Responsibilities
- Lead Research-Driven Design Initiatives
- Conduct mixed-method research to understand user needs across employee and customer experiences
- Synthesize complex findings into actionable insights that drive design decisions
- Create journey maps, workflows, and conceptual models that align teams around opportunities
- Use prototyping and experimentation to explore and validate solutions
- Drive Strategic Design Conversations
- Partner with design leadership and executive stakeholders to define an experience strategy that supports our digital transformation
- Present research findings and design recommendations with clarity and impact
- Facilitate workshops and design sprints to challenge existing assumptions and solve complex business challenges
- Translate business objectives and technical constraints into human-centered solutions
- Help leaders see beyond current limitations to what's possible
- Design Enterprise Experiences
- Create experiences across platforms like Salesforce and ServiceNow
- Design solutions that balance user needs, business goals, and technical feasibility
- Develop scalable patterns and approaches for consistent experiences
- Focus on outcomes and impact rather than pixel-perfect deliverables
- Champion new ways of working through the experiences you design
- Enable Organizational Transformation
- Help teams across the organization adopt design thinking methodologies
- Share research insights and design methods to build organizational capability
- Act as a change agent, helping colleagues embrace new approaches
- Contribute to building our design culture and practice
- Model the innovative thinking we need to transform our business
Requirements
- 3-5 years of experience with demonstrated growth in UX design, design research, or related field, and readiness to expand into strategic and organizational work
- Strong portfolio demonstrating research-led design process and strategic thinking
- Experience with both qualitative and quantitative research methods
- Excellent communication skills with the ability to influence senior stakeholders
About Konica Minolta Business Solutions U.s.a., Inc.
Konica Minolta Business Solutions partners with clients to support their digital transformation through its Intelligent Connected Workplace portfolio, offering a range of business technology solutions.
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