Senior eCommerce Product Designer

Brooklinen is hiring a Senior eCommerce Product Designer to lead design initiatives, conduct research, and create scalable systems for their eCommerce platform.

Responsibilities

• Own end-to-end design initiatives across key areas of the site, from research to iteration
• Lead generative research to uncover insights that shape product direction
• Translate data and research into clear, actionable design recommendations tied to business goals
• Design and evolve scalable systems, ensuring components and patterns work across multiple teams and use cases
• Partner with cross-functional teams to deliver solutions that are inspiring, practical, and performance-driven
• Support experimentation by designing for A/B and multivariate tests, defining success metrics, and iterating on results
• Communicate your work clearly—through storytelling, rationale, and documentation—to bring partners along in the process
• Mentor and support junior designers, fostering growth in process, craft, and strategic thinking, and contributing to the overall growth of the team

Requirements

• Bachelor’s degree in Design, HCI, Psychology, or a related field (or equivalent practical experience)
• 5–8+ years of product design experience with a portfolio that demonstrates end-to-end ownership
• Expertise in UX, UI, and interaction design, including information architecture and visual systems
• Experience leading generative research and using insights to influence roadmaps and product strategy
• Proficiency in Figma, FigJam, and prototyping tools (e.g., Framer)
• A mobile-first sensibility with attention to performance, accessibility (WCAG 2.1+), and usability at scale
• Experience designing in eCommerce, with a track record of influencing measurable outcomes (CVR, AOV, retention, repeat purchase)
• Ability to work independently, navigate ambiguity, and move complex projects forward
• Strong communication skills—you can explain design decisions clearly and build alignment across stakeholders

Key Skills

• UX, UI, and interaction design
• Information architecture and visual systems
• Leading generative research
• Using insights to influence roadmaps and product strategy
• Proficiency in Figma, FigJam, and prototyping tools
• Mobile-first sensibility
• Attention to performance, accessibility, and usability
• Designing in eCommerce
• Influencing measurable outcomes
• Working independently
• Navigating ambiguity
• Moving complex projects forward
• Strong communication skills

Benefits

• Health Benefits: We cover a generous portion of your medical, dental, and vision premiums—up to 100% for employee-only coverage
• Fertility Support: We offer financial support for every fertility and family-building journey
• Retirement Savings: A 401(k) plan with a 4% company match to help you build for the future
• Commuter Benefits: Pre-tax commuter benefits to help with your travel to and from the office
• Product Discount & Allowance: Enjoy a 40% discount on Brooklinen products and 25% off for friends and family—plus a biannual product allowance
• Wellness Support: Free memberships to One Medical and Talkspace, plus a flexible $1,000 wellness & lifestyle reimbursement through Joon
• Parental Leave: 14 weeks of fully paid leave for all new parents
• Year-Long Summer Fridays: We wrap up at 3 p.m. every Friday, all year long
• Vacation: Start with 20 days of PTO (prorated), and increase to 25 days after five years
• Sabbatical: Celebrate your five-year anniversary with a fully paid, one-month sabbatical
• Hybrid Schedule: HQ team members work in the office two days a week during core days (Tuesday–Thursday), with Tuesday company-wide
• Remote Work Weeks: Enjoy added flexibility with Thanksgiving week, the last week of December, and up to four additional manager-approved remote weeks per year
• Equity: Our HQ team receives competitive equity grants