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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."
— Antoine de Saint-Exupéry
Sunbit is seeking a Principal Product Designer to lead the strategic design for their Customer division.
Responsibilities
- Lead the Vision: Act as the strategic design partner to the VP of Cards and Head of Card Product, defining and executing a mobile-first design strategy to drive card acquisition and usage.
- Be the Customer's Voice: Build and scale the user research function within the Cards team. Implement systems for continuous qualitative feedback and conduct ad-hoc research to inform product strategy and roadmaps.
- Design End-to-End Experiences: Design for all card experiences, including the entire card application flow, and all mobile and web card experiences, ensuring a seamless, responsive, and engaging design across devices.
- Drive Collaboration: Partner closely with the Cards and Customer Experience squads. Deeply understand their KPIs and success metrics, ensuring your designs are aligned with business goals and user needs.
Requirements
- 7+ years of experience designing customer focused products.
- A seasoned product designer with a strong background in fintech or a similar fast-paced industry.
- A proven track record of leading end-to-end product design, from research and ideation to final execution and launch.
- The ability to act as a strategic partner, translating business goals into innovative and user-centric design solutions.
- Deep expertise in mobile-first design, with a strong understanding of what makes a great mobile experience.
- A collaborative leader who excels at building relationships and influencing stakeholders at all levels.
- Experience with user research methodologies and a strong commitment to a user-centered design approach.
Key Skills
- Customer focused product design
- Fintech or similar fast-paced industry
- End-to-end product design
- Strategic partner
- Mobile-first design
- Collaborative leader
- User research methodologies
- User-centered design approach
Benefits
- Join one of LA’s fastest growing startups (2023), A Most Loved Workplace, #576 on the 2023 Inc 5000 list, and Forbes Fintech 50 (2024), #161 on Deloitte Technology Fast 500 list
- Mission driven + empowered + collaborative
- Competitive pay and stock options
- Unlimited PTO
- Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
- Newly added HSA and Pet Insurance
- 401K Plan with Matching
- Cell Phone Stipend
- Team based strategic planning + Team owned deliverables
About Sunbit
Sunbit builds financial technology for real life, offering a next-generation, no-fee credit card and point-of-sale payment option, and is recognized as a Most Loved Workplace and a Top Fintech Startup.
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