UI/UX Designer - Frontend System Development Department, Rakuten Payment, Inc.

Contribute to the development and growth of the Rakuten Pay mobile app while collaborating with cross-functional teams to understand business objectives. Lead design initiatives to proactively solve business challenges and take ownership of dedicated product areas.

Responsibilities

• Contribute to the development and growth of the Rakuten Pay mobile app
• Collaborate with cross-functional team members to understand business objectives and technical details, incorporating them into design and delivering value from inception to service release
• Lead design initiatives to proactively solve business challenges
• Take ownership of dedicated product areas, committing to continuous improvement on product strategy and user experience
• Foster a culture of knowledge sharing and continuous learning within the department and company

Requirements

• Proven knowledge and experience in mobile application design and prototyping
• A strong portfolio demonstrating this expertise is highly preferred
• Experience with industry-standard design tools (e.g., Figma)
• Experience in driving design improvements based on data analysis and user research findings
• Knowledge of design systems
• Knowledge of web accessibility standards (e.g., WCAG)
• Demonstrated ability to align technical and business stakeholders to achieve project success

Key Skills

• Knowledge and experience in Information Architecture (IA), information design, and customer journey mapping
• Experience in user research and user testing
• Knowledge of how AI and Machine Learning can be leveraged in product design
• Basic understanding of web and/or mobile development principles