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"Good design is obvious. Great design is transparent."
— Joe Sparano
The UI/UX Designer will design and optimize digital customer experiences across Tilt’s website, quote-and-buy journeys, and mobile app. They will also conduct user research and collaborate with various teams to enhance customer engagement and conversion.
Responsibilities
- Design user interfaces and experiences for Tilt’s website, quote-and-buy flows, and mobile app.
- Translate customer needs, business requirements, and insurer constraints into simple, elegant, user-centred designs.
- Deliver wireframes, interactive prototypes, and polished UI designs for development teams.
- Champion usability and accessibility best practices, ensuring designs meet WCAG standards and perform across devices.
- Partner with Product, Tech, and Marketing to refine customer journeys, improve conversion, and enhance engagement.
- Conduct user research and usability testing to validate design choices.
- Analyse customer behaviour (heatmaps, funnel drop-off, data, feedback loops) to identify friction points.
- Iterate quickly based on user insights, testing, and performance data.
- Develop on-brand creative assets for campaigns, content, and social media.
- Support marketing initiatives with design for landing pages, ads, infographics, and presentations.
- Maintain and evolve Tilt’s design system, ensuring consistency across product and marketing.
- Design templates for customer communications, working alongside the CX teams to ensure clarity, consistency, and brand alignment.
- Work closely with developers to ensure smooth handover and implementation of designs.
- Collaborate with the Marketing, Product, and Operations teams to ensure customer experiences align with Tilt’s brand vision.
- Present design rationale and concepts to stakeholders with clarity and confidence.
Requirements
- 3–5 years'+ experience in UI/UX or digital product design.
- Strong portfolio demonstrating user-centred design across web and mobile.
- Proficiency in Figma (preferred), Adobe Creative Suite, or equivalent tools.
- Experience designing responsive websites, mobile-first experiences, and apps.
- Ability to translate wireframes and ideas into polished UI assets.
- Understanding of design systems, accessibility standards, and usability principles.
- Comfortable working in a fast-paced, high-growth environment with shifting priorities.
- Bonus: Experience with insurance, fintech, or other regulated digital products.
Key Skills
- User-centred design
- Figma
- Adobe Creative Suite
- Responsive websites
- Mobile-first experiences
- Apps
- Wireframes
- UI assets
- Design systems
- Accessibility standards
- Usability principles
Benefits
- A career that you define.
- Reasonable adjustments including flexible hours* or hybrid working*.
- Flexible hours* or hybrid working* (not all positions can accommodate changes to working hours or locations).
About Howden
We’re Howden, a group of talented insurance experts with the freedom to deliver world-class results for clients. Our people are our biggest asset and everything that makes us unique, with expertise spanning the full spectrum of insurance. We offer services across insurance and reinsurance, underwriting, risk consultancy and employee benefits. Our culture, service and continued growth are created by our shared passion and no-limits mindset. Howden Insurance (Ireland) Limited trading as Howden, Build-Zone, CRS Yachts, Haven Knox-Johnston, Lark Music, Performance Film and Media Insurance, Principal Insurance, RL Underwriting, Robertson Low, Sanctum Health, Sanctum Superyacht Insurance, Self-Build Zone, and Wright Insurance Brokers is regulated by the Central Bank of Ireland. Howden Insurance (Ireland) Limited is authorised and regulated by the Financial Conduct Authority, No. 973308. Registered in Ireland under company registration number 338916. Registered Office: 48 Ringsend Road, D
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