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"Design is where science and art break even."
— Robin Mathew
UX Designer
Capgemini • New York, United States of America 🇺🇸
The UX Designer will craft intuitive and user-centric digital experiences across insurance platforms. This includes designing wireframes, prototypes, and user flows while collaborating with product owners and developers.
Responsibilities
- Design wireframes, prototypes, and user flows for insurance applications including portals, mobile apps, and servicing platforms
- Conduct user research, usability testing, and heuristic evaluations to inform design decisions
- Translate insurance business requirements into functional design components and user interfaces
- Collaborate with product owners, developers, and testers to ensure design feasibility and consistency
- Apply accessibility standards and responsive design principles across devices and platforms
- Maintain design systems and reusable components aligned with insurance branding and compliance guidelines
- Analyze user behavior and feedback to optimize workflows and improve digital touchpoints
- Support iterative design processes within agile delivery models
Requirements
- Strong proficiency in user experience design principles
- Hands-on expertise with design tools
- Deep understanding of insurance workflows and customer journeys
- Proficiency in design tools such as Figma, Adobe XD, Sketch, or Axure
- Strong understanding of UX principles, interaction design, and information architecture
- Experience designing for insurance platforms including policy issuance, claims processing, and customer onboarding
- Familiarity with HTML, CSS, and frontend development constraints
- Ability to apply accessibility standards and regulatory guidelines relevant to insurance
- Exposure to analytics tools and user behavior tracking methods
- Knowledge of design systems and component-based UI frameworks
- Background in designing digital experiences for life, health, or general insurance products (preferred)
- Experience with personalization, self-service features, and customer journey mapping (preferred)
- Familiarity with agile methodologies and design sprints (preferred)
- Certification in UX design or human-centered design practices (preferred)
Key Skills
- Proficiency in design tools
- Strong understanding of UX principles
- Experience designing for insurance platforms
- Familiarity with HTML, CSS, and frontend development constraints
- Ability to apply accessibility standards
- Exposure to analytics tools
- Knowledge of design systems
- Background in designing digital experiences for insurance products
- Experience with personalization and customer journey mapping
- Familiarity with agile methodologies
- Certification in UX design
Benefits
- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and cryopreservation
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching, and learning programs
- Employee Resource Groups
- Disaster Relief
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get The Future You Want | www.capgemini.com
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